Dunkin'

4.3
205 reviews
Decked Out Lattes
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Business Details

1926 S. River Rd, Des Plaines, IL
60018, United States
(847) 390-0090
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Des Plaines, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1926 S. River Rd, Des Plaines, IL
60018, United States

Hours

Reviews

4.3
205 reviews
5 stars
127
4 stars
44
3 stars
13
2 stars
2
1 star
19

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, with many noting the staff's helpfulness and ability to remember regular orders.

Cleanliness

The store and restrooms were often described as clean and tidy, contributing to a positive customer experience.

Product Freshness

There were mixed reviews regarding the freshness of donuts and coffee, with some customers reporting stale products, particularly later in the day.

Speed of Service

Many reviews highlighted the fast service, especially for mobile orders, although some customers experienced delays during busy times.

Customer Complaints

Several customers expressed dissatisfaction with specific incidents, including incorrect orders and poor customer service experiences.
  • PL
    Patrick Lynch
    Nov 12, 2025
    4.0
    It's a typical DD, with friendly service. Selection was somewhat limited when I was there, but the donuts I had were very good.
  • CT
    Charlene Tallen
    Oct 14, 2025
    5.0
    What NICE ladies! Everything is hot and fresh. Very clean and tidy store and bathroom. Stop here!! $6.00 breakfast deal is fantastic
  • AW
    Andrew Wright
    Aug 12, 2025
    4.0
    Fast, efficient, friendly!
  • RL
    Rory Lawrence
    Aug 6, 2025
    2.0
    Run of the mill, reheated donuts made in a commissary somewhere. Good Coffee, fast service when order via app.
  • HM
    Helsy Mut
    Jul 13, 2025
    1.0
    This Dunkin is lieing about the $5 dollar meal deal. They told me I couldn't pick turkey sausage wrap even though I've done it more than 20+ times at other dunkins and so I called and checked the Dunkin website and it is allowed and corporate sales and promotions should be followed by all locations. Please inform your employees so that they are not misinforming customers.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Des Plaines, IL?

Dunkin' in Des Plaines, IL is open Monday through Friday from 4:30 AM to 6:00 PM, and on weekends from 5:00 AM to 6:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.