Dunkin'

4.1
274 reviews
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Business Details

2120 Miner St, Des Plaines, IL
60016, United States
(847) 827-4278
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Des Plaines, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2120 Miner St, Des Plaines, IL
60016, United States

Hours

Reviews

4.1
274 reviews
5 stars
157
4 stars
56
3 stars
27
2 stars
8
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service speed and staff friendliness, with some praising quick service and friendly staff, while others reported slow service and rude interactions.

Order Accuracy

Several customers experienced issues with incorrect orders, including wrong items and preparation methods.

Cleanliness

The location is generally noted for its cleanliness, with some customers appreciating the well-maintained environment.

Atmosphere

The atmosphere received positive remarks for being friendly and welcoming, although some noted chaotic interactions among staff.

Product Quality

Customers enjoyed the coffee and donuts, but there were complaints about inconsistent quality and preparation.
  • I6
    Illinois Reviewer 67
    5 days ago
    4.0
    Used this location several times before for sandwiches. Food is usually consistently done right, but an occasionally inconsistency (burnt, little bacon) every now and then. It's Dunkin, so you know who's running it and what service to expect. The inside and the restrooms feel dirtier than a gas station bathroom. Floors feel sticky, seats are jankity, but nobody sits and eats there.
  • MS
    Mark S
    Dec 18, 2025
    1.0
    Avoid at all costs. No drive-through. Super chaotic and slow.
  • OA
    Orlando Aburto
    Nov 7, 2025
    1.0
    When i ask for lightly toasted bagels, i expect them to be lightly toasted, not to be put in the oven with the sausage and egg to be blasted with heat. Also, they forgot my bacon, again
  • OJ
    Olivia Jackson
    Nov 2, 2021
    4.0
    I mean, it's a Dunkin Donuts nothing special. It's great good coffee delicious donuts but same old same old. 👍
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Des Plaines, IL?

Dunkin' is open Monday to Friday from 4:30 AM to 7:00 PM, Saturday from 5:00 AM to 7:00 PM, and Sunday from 5:00 AM to 6:00 PM.

Does Dunkin' offer delivery and curbside pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.