Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Des Plaines, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.0
222 reviews
5 stars
81
4 stars
27
3 stars
15
2 stars
14
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional staff, with many customers feeling disrespected and ignored.
Order Accuracy
Frequent complaints about incorrect orders and long wait times, even when the store was not busy.
Cleanliness
Some customers noted that the location was clean, but others reported unsanitary conditions and poor hygiene practices.
Speed of Service
Many customers experienced slow service, with long wait times reported in both drive-thru and in-store orders.
Product Quality
Mixed feedback on food and drink quality, with some customers enjoying their items while others received poorly made or stale products.
- PPPatmaNov 10, 20251.0Girl is the rudest
- ABAnn BNov 1, 20255.0I visited this location on a Saturday morning. Karla was so friendly, made my drink perfect, and her attitude definitely brightened my day. Thank you Karla!
- AKArnat KbdAug 23, 20251.0Rude and disrespectful
- SKSemra Betul KaleliAug 4, 20251.0We went to this Dunkin location at 7:20 and just now got five drinks. I told the worker we were in a hurry, and she said “I’m the only worker.” There was no drive thru orders there was one more person in line waiting and they also waiting for 15-20 minutes and they got their drinks before us as well. There was no need for her to be working so slow if there was a line of five people. Waste of my time.
- FFfilteredfitJul 22, 20251.0Barely can hear over intercom. Takes forever just to repeat back and ask if any things else. Goes to take pmt first going to grab phone. Get your equipment right for contactless pmt nits contactless for a reason. Then has to verify what size. Then comes back asking which out of two flavors chocolate or strawberry. Horrible experience every step of the process. Then no small straw for correct size drink. Then the absolute worst part, worst shake ever. Still icey not creamy. So much the straw is clogged with ice. Couldn’t even finish, got through half and my stomach is a mess upset. What the hell did you put in here! Half scoop of ice cream then the rest ice and milk, drain cleaner!? This is the absolute worst DD/BR and experience I’ve ever had literally going to one every dam day.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Des Plaines, IL?
Dunkin' in Des Plaines is open daily from 3:30 AM to 9:00 PM.
Does Dunkin' in Des Plaines offer delivery and pickup services?
Yes, this location offers both delivery and curbside pickup services for your convenience.
What special holiday drinks are available at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher from our holiday menu.
Can I order Dunkin' products through a mobile app?
Yes, you can order your favorite Dunkin' items through the Dunkin' mobile app available on both Apple App Store and Google Play.
Does this Dunkin' location have a drive-thru service?
Yes, the Des Plaines Dunkin' location features a drive-thru for quick and easy service.
What kinds of meals does Dunkin' serve?
Dunkin' offers breakfast, lunch, and brunch options including coffee, espresso, breakfast sandwiches, and donuts.
Is the Dunkin' in Des Plaines family-friendly and welcoming to children?
Yes, this location welcomes families and children and provides a comfortable environment for all.
What are some nearby dining options close to Dunkin' in Des Plaines?
Nearby dining options include Las Asadas Fresh Mexican Grill Taqueria, Sofia Grill (Bulgarian cuisine), Los Tamales Oaxaquenos, and Manzo’s Banquets and Catering offering Italian food.
Are there any convenient stores or gas stations near Dunkin' in Des Plaines?
Yes, Bucky's Convenience Store, Casey’s General Store, Mobil, and Exxon gas stations are all close by for your convenience.
What nearby services could customers visit before or after their stop at Dunkin'?
Customers can visit nearby services such as Good Foot Spa for wellness, Des Plaines Eye Care Center for optometry needs, or Emery Physical Therapy for rehabilitation along with enjoying the nearby restaurants and shops.