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Wendy's

3.2
(964 reviews)

Business Details

1321 Sycamore Road, DeKalb, IL
60115, United States
(815) 756-3400

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1321 Sycamore Road, DeKalb, IL
60115, United States

Hours

Reviews

3.2
964 reviews
5 stars
281
4 stars
216
3 stars
131
2 stars
78
1 star
258

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.

Customer Service

Several customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold, undercooked, or poorly prepared items.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty floors and sticky surfaces.
  • FD
    Fredrick Douglas
    Feb 25, 2026
    1.0
    This poverty location i order a double and get a single i order 6 nuggets get 4.. cold food and unseasoned fries.... stay away
  • TL
    Tim Liu
    Feb 25, 2026
    1.0
    Forgot my fries
  • SS
    Sabrina
    Feb 6, 2026
    1.0
    If I could give this negative stars I would. The young girl who took my order was very rude and when got to window was busy talking on the mic to her friends about some guy. VERY UNPROFESSIONAL and rude.
  • JF
    James Fraser
    Jan 19, 2026
    1.0
    They were unable to make orders. No food available. I won't be going back.
  • DD
    DJNotNice
    Jan 1, 2026
    1.0
    Food was good but we waited at the register for 25 min just to take our order and had multiple employees pass us by before using the touch screens

Frequently Asked Questions About Wendy's

Is the Wendy's in DeKalb, IL currently open?

Yes! Wendy's in DeKalb, IL is open and committed to serving quality food every day.

What are the operating hours for Wendy's drive-thru in DeKalb?

The drive-thru is open from 6:00 AM to midnight every day of the week.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
  • Official website
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