Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
961 reviews
5 stars
281
4 stars
215
3 stars
131
2 stars
78
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and register, often with no other customers present.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers complained about cold or poorly prepared food, with some mentioning undercooked items and unsatisfactory taste.
Customer Service
Numerous reviews indicated poor customer service, including rude staff and lack of attention to customers.
Cleanliness
The restaurant was often described as dirty, with sticky floors and unsanitary conditions reported by multiple customers.
- DDDJNotNiceJan 1, 20261.0Food was good but we waited at the register for 25 min just to take our order and had multiple employees pass us by before using the touch screens
- MEMark EllisonOct 28, 20251.0The term “plain” Id like to believe is a universal fast food term. I got two plain cheese burgers, one came with everything on it and the other without cheese. I was the only car in the drive through… I’d get it if they were slammed busy, but it was dead.
- DDDylanSep 15, 20252.0The employee's ignore the customer inside the restaurant. They just kept walking by. Had to actually yell to get someone to help me. Then was treated like crap. No complaints about the food
- JMJose Carlos Munoz MartinezSep 5, 20251.0The truth is that they gave me all the bad food and they didn't give me what I asked for, and the food is still cold and will last. What a bad experience.
- UKuday kiranAug 10, 20251.0Worst management never give u r order on time
Frequently Asked Questions About Wendy's
Is Dekalb, Il Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's in DeKalb, IL currently open?
Yes! Wendy's in DeKalb, IL is open and committed to serving quality food every day.
What are the operating hours for Wendy's drive-thru in DeKalb?
The drive-thru is open from 6:00 AM to midnight every day of the week.
Does Wendy's in DeKalb serve breakfast?
Yes, they serve breakfast options including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's for delivery near me?
Delivery availability can be checked on the Wendy's app or website by entering your delivery address in the 'Get It Delivered' field.
What payment options are accepted at Wendy's DeKalb?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find Wendy's menu and nutrition information?
Menu prices and nutrition info are available on Wendy's website and mobile app. Nutrition details update as you customize your order.
How can I contact Wendy's DeKalb for feedback or questions?
You can call (815) 756-3400 to reach this location directly or use their Customer Care team via live chat or surveys online.
Are there other places to visit near Wendy's in DeKalb?
Nearby you can visit Elwood House Museum & Park for a historical experience or Hopkins Pool for leisure and water fun before or after your meal.
Where can I find groceries or pharmacy services near Wendy's DeKalb?
Jewel-Osco supermarket and pharmacy is close by, convenient for grocery shopping or picking up essentials when visiting Wendy's.
Are there banking services near Wendy's in DeKalb?
Yes, TCF Bank and Huntington Bank are nearby, making it easy for customers to handle banking needs during their visit.