Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Customer Service
Several customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, undercooked, or poorly prepared items.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty floors and sticky surfaces.
FD
Fredrick Douglas
Feb 25, 2026
1.0
This poverty location i order a double and get a single i order 6 nuggets get 4.. cold food and unseasoned fries.... stay away
TL
Tim Liu
Feb 25, 2026
1.0
Forgot my fries
SS
Sabrina
Feb 6, 2026
1.0
If I could give this negative stars I would. The young girl who took my order was very rude and when got to window was busy talking on the mic to her friends about some guy. VERY UNPROFESSIONAL and rude.
JF
James Fraser
Jan 19, 2026
1.0
They were unable to make orders. No food available. I won't be going back.
DD
DJNotNice
Jan 1, 2026
1.0
Food was good but we waited at the register for 25 min just to take our order and had multiple employees pass us by before using the touch screens
Yes! Wendy's in DeKalb, IL is open and committed to serving quality food every day.
What are the operating hours for Wendy's drive-thru in DeKalb?
The drive-thru is open from 6:00 AM to midnight every day of the week.
Does Wendy's in DeKalb serve breakfast?
Yes, they serve breakfast options including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's for delivery near me?
Delivery availability can be checked on the Wendy's app or website by entering your delivery address in the 'Get It Delivered' field.
What payment options are accepted at Wendy's DeKalb?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find Wendy's menu and nutrition information?
Menu prices and nutrition info are available on Wendy's website and mobile app. Nutrition details update as you customize your order.
How can I contact Wendy's DeKalb for feedback or questions?
You can call (815) 756-3400 to reach this location directly or use their Customer Care team via live chat or surveys online.
Are there other places to visit near Wendy's in DeKalb?
Nearby you can visit Elwood House Museum & Park for a historical experience or Hopkins Pool for leisure and water fun before or after your meal.
Where can I find groceries or pharmacy services near Wendy's DeKalb?
Jewel-Osco supermarket and pharmacy is close by, convenient for grocery shopping or picking up essentials when visiting Wendy's.
Are there banking services near Wendy's in DeKalb?
Yes, TCF Bank and Huntington Bank are nearby, making it easy for customers to handle banking needs during their visit.
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