Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
961 reviews
5 stars
281
4 stars
215
3 stars
131
2 stars
78
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers finding foreign objects in their meals.
Cleanliness
The restaurant was frequently described as dirty, with sticky floors and unsanitary conditions reported.
Management Problems
Customers noted poor management and lack of motivation among staff, contributing to a negative dining experience.
Drive-Thru Experience
The drive-thru service was often slow and orders were frequently incorrect, causing dissatisfaction among patrons.
- MEMark EllisonOct 28, 20251.0The term “plain” Id like to believe is a universal fast food term. I got two plain cheese burgers, one came with everything on it and the other without cheese. I was the only car in the drive through… I’d get it if they were slammed busy, but it was dead.
- DDDylanSep 15, 20252.0The employee's ignore the customer inside the restaurant. They just kept walking by. Had to actually yell to get someone to help me. Then was treated like crap. No complaints about the food
- JMJose Carlos Munoz MartinezSep 5, 20251.0The truth is that they gave me all the bad food and they didn't give me what I asked for, and the food is still cold and will last. What a bad experience.
- UKuday kiranAug 10, 20251.0Worst management never give u r order on time
- MBManuel BonillaAug 8, 20252.0cold jr bacon cheese burgers wrong drink no napkins good amount of sauce
Frequently Asked Questions About Wendy's
Is Dekalb, Il Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in DeKalb, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter DeKalb, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (815) 756-3400.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Dekalb, Il Wendy’s serve breakfast?
Yes, this Wendy’s location in DeKalb, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's in DeKalb, IL currently open?
Yes! Wendy's in DeKalb, IL is open and committed to serving quality food every day.
What are the operating hours for Wendy's drive-thru in DeKalb?
The drive-thru is open from 6:00 AM to midnight every day of the week.
Does Wendy's in DeKalb serve breakfast?
Yes, they serve breakfast options including combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's for delivery near me?
Delivery availability can be checked on the Wendy's app or website by entering your delivery address in the 'Get It Delivered' field.
What payment options are accepted at Wendy's DeKalb?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Where can I find Wendy's menu and nutrition information?
Menu prices and nutrition info are available on Wendy's website and mobile app. Nutrition details update as you customize your order.
How can I contact Wendy's DeKalb for feedback or questions?
You can call (815) 756-3400 to reach this location directly or use their Customer Care team via live chat or surveys online.
Are there other places to visit near Wendy's in DeKalb?
Nearby you can visit Elwood House Museum & Park for a historical experience or Hopkins Pool for leisure and water fun before or after your meal.
Where can I find groceries or pharmacy services near Wendy's DeKalb?
Jewel-Osco supermarket and pharmacy is close by, convenient for grocery shopping or picking up essentials when visiting Wendy's.
Are there banking services near Wendy's in DeKalb?
Yes, TCF Bank and Huntington Bank are nearby, making it easy for customers to handle banking needs during their visit.