Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Dekalb Subway® Restaurant at 928 W. Lincoln Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Not one of the its only and only worst subway store here in dekalb
KJ
Kory Jackoswitch
Feb 17, 2026
1.0
If I rate a no star that would be great too. If you don’t have time to do my sandwich please hire more people who have time instead. I literally just asked them make my one slice of tomatoes into two pieces and the answer for the person is we don’t have time to do your stuff. Then what are you working there for? There is only two people in the whole store to place an order me and the other person that’s it. Ridiculous. I’m paying for my shit so please be responsible about it.
RG
Roberto Gonzalez
Nov 6, 2025
2.0
Ordered a chicken bacon ranch with a 7.99 coupon. Doesn't exclude the chicken bacon ranch. Lady says it's going to be extra for bacon even though it does not state on the coupon. Didn't think much of it until I came back another day and tried again trying to point it out. She still said the same. Now I see how they are charging it as to screw over the customer. I've had it done at other subways just fine. Scummy. Make sure they are ringing you up correctly or don't support this location.
GC
Gouthami Challa
Nov 4, 2025
1.0
I had a very disappointing experience at this Subway location. While the owner is polite, I found the customer service from one of the staff members, Anu, to be extremely unprofessional. I was surprised to be charged extra for a small amount of sub crunch, and when I asked for clarification, her response was dismissive and rushed.
Additionally, I observed a concerning lapse in hygiene. After using the hand-washing sink, she handled vegetables without properly washing or sanitizing her hands. This raises serious food-safety concerns for anyone dining here.
Due to these issues—poor customer service, unexpected charges, and hygiene concerns—I do not recommend visiting this location. I ultimately chose not to take the sandwich I ordered.
I hope the management takes this feedback seriously to improve training, cleanliness, and customer care moving forward.
SR
S R
Nov 4, 2025
1.0
I would rate this subway in minus. And the owner of this subway he is a nice man but his wife Anu is so rude and disrespectful with the customers. She wants me to pay for a little extra sub crunch. Also that lady wants me to rush and was very rude. She was touching the veggies after cleaning the hand sink that is opposite side of the serving table we can clearly see that… she didn’t even washed her hands properly this is how she serves the food. Guys never ever go to this subway they serve very disgusting food you have to look through it then you can clearly see that… And note to Anu… the sandwich which I left over you can build a house with that… and with that extra money for sub crunch save your house.. Don’t ever go to this place!
What are the operating hours for the Subway restaurant at 928 W. Lincoln Hwy, Dekalb?
The Subway restaurant is open every day from 8:00 AM to 9:00 PM.
What types of meals does this Subway location serve?
This Subway serves breakfast, lunch, and dinner.
Can I order delivery or pickup from this Subway?
Yes, you can choose from in-store pickup, curbside pickup, or delivery services.
Does this Subway offer catering services?
Yes, catering services are available at this Subway location.
Where is this Subway restaurant located?
It is located at 928 W. Lincoln Hwy, Dekalb, IL 60115, United States.
How can customers place an order online for this Subway?
Customers can place orders online or through the app using the menu link at https://subway.com/en-us/restaurant/2338-0/menu.
Does this Subway restaurant have dine-in options?
Yes, dine-in service is available at this Subway location.
What nearby restaurants can I visit along with the Subway at 928 W. Lincoln Hwy?
Nearby restaurants include Molly's Eatery & Drinkery, Toppers Pizza, Khana Khazana Indian Cafe, Ray's Chicago BBQ, Chipotle Mexican Grill, Potbelly Sandwich Shop, Burger King, Pizza Villa, and Jazzy's Spot casino restaurant.
Are there any notable landmarks or historical places near the Subway location?
Yes, nearby landmarks include Colonial Townhouses, J. F. Glidden Homestead and Historical Center, Old Orchard Townhouses, and the Barn Tour of DeKalb County IL.
What are some nearby services that customers might find useful when visiting the Subway in Dekalb?
Nearby services include gas stations like BP, storage facilities such as Dekalb County Self Storage, printing and grocery services at Gurukrupa Indian Grocery and Copy Services, and ATM locations including Bitstop Bitcoin ATM and LibertyX Bitcoin ATM.
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