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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Dekalb, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1115 West Lincoln Highway for the ultimate SONIC experience!
Many customers reported extremely slow service, often citing long wait times for orders and understaffing as major issues.
Food Quality
Feedback on food quality was mixed, with several customers expressing disappointment in the taste and freshness of the food, while others enjoyed specific items like slushies and burgers.
Staff Attitude
Customer experiences with staff varied widely; some praised the friendliness and professionalism of employees, while others reported rudeness and lack of attention.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.
TS
Tabby Sharp
Feb 23, 2026
1.0
I don’t leave reviews often but my experience was so awful it felt necessary. Staff was rude and my drink tasted like battery acid. I’m assuming the sprite ran out of syrup I had to dump it out. My husband got a lemonade based drink and it was so extremely sweet he also could not drink his. Very disappointing as we only came for drinks this was a complete waste of money as nothing was able to be consumed. I noticed a review for the same time we went 2/22 at 5:00pm. This seems to be an issue with the staff on but I know I’ll never be returning.
JB
Joshua Baker
Feb 22, 2026
1.0
worst time ever at sonic 2/22/26 5:38 pm we got here and when we order this lady comes out and she seems so ignorant once it gets to the drinks she gets all sassy because we misheard her and she was rushing us this whole time nobody was in here but us and drive thru was already covered, and I felt unsafe eating the food because in the kitchen her and her friend it looked like, they were laughing a little too hard before giving us our food. I have been to sonic for years and this has never happened ever I cant believe it to be honest sonic went from 5 stars to one for me.
MB
Matthew Bromeland
Feb 3, 2026
3.0
First time here. My wife wanted me to try it. Dr Pepper slushy was very disappointing😒👎 The food was average. The employee was very nice & seemed to be the only person working. I felt bad for him. Hopefully more items will be available next time🤞
WB
Wes Bulat
Jan 27, 2026
1.0
Extremely slow. I could drive all the way to Sycamore, take food there, and drive back while they were doing my order.
WR
Wayne Rosewood
Dec 20, 2025
5.0
Definitely a bit jarring to see a Sonic brick-n-mortar building where you can sit down *inside* and eat, but it's really cool! Food is on point, as is the service!!
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