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Papa Johns Pizza

3.8
(266 reviews)

Business Details

203 West Lincoln Highway, Dekalb, IL
60115, United States
(815) 787-7272

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Dekalb, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Dekalb pizza for any occasion. Call us for pizza delivery in Dekalb or stop by 203 West Lincoln Highway for carryout to order the best pizza in Dekalb, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
203 West Lincoln Highway, Dekalb, IL
60115, United States

Hours

Reviews

3.8
266 reviews
5 stars
131
4 stars
47
3 stars
28
2 stars
12
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor customer service, and issues with the drive-thru experience.

Food Quality

While many customers praised the taste of the pizza, there were several complaints about inconsistent quality, including undercooked items and missing toppings.

Positive Staff Interactions

Several reviews highlighted friendly and helpful staff, particularly in resolving issues and providing good customer service.

Delivery Problems

Numerous customers experienced issues with delivery, including wrong orders, delays, and lack of communication regarding their orders.

Cleanliness Concerns

Some customers expressed concerns about cleanliness and food safety practices at the location.
  • CG
    Christopher Giles
    Feb 8, 2026
    2.0
    This location closes their lobby early and customers are required to go the drive through. During busy times, customers are forced to wait through a slow line - even when the order is ready but the person in front of yours isn’t. Combine this with the fact that there is no dedicated drive thru person, you could be waiting awhile for an employee to come to the drive the. This location has addressed this in the past by having a door bell for customers to press when they are at the window. That said, the door bell is in disrepair for quite some time and the owner has opted to not replace the door bell and instead to leave it in a broken state with a hand written note to call the store and wait for a store employee to answer the phone. This set up is a very poor customer experience.
  • DL
    Doctor of Laughter
    Jan 21, 2026
    5.0
    The food was made quickly and looked so delicious when I opened up the box. It was very hot and extremely tasty. The staff is so friendly and greeted me when I walked in. I always enjoy ordering from this location. The restaurant is clean and organized. I highly recommend Papa John's. They always have great coupons on their app.
  • EH
    Eddy H
    Jan 10, 2026
    3.0
    Ok for that occasional visit who wants pizza
  • RE
    Ro Ed
    Dec 18, 2025
    5.0
    From Canada, we like your Pizza , hello to Lilpk from TKA , the whole crew is Missing you!!!!♡♡♡
  • FF
    fast1100xx
    Nov 4, 2025
    5.0
    I get the pizza after Northern Illinois University girls volleyball wins this half-price the next day

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Dekalb, IL?

Papa Johns Pizza in Dekalb is open every day from 9:30 AM to 3:00 AM for both delivery and takeout services.

What types of services does Papa Johns Pizza in Dekalb offer?

They offer delivery, takeout, and order ahead services for lunch, dinner, and dessert.

Brand Certified Facts from Papa Johns Pizza

This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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