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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Dekalb is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple reviews highlighted poor service experiences, including rude staff and incorrect orders.
Food Quality
Customers expressed disappointment with food quality, citing bland flavors and missing ingredients.
Staff Friendliness
Some reviews praised specific staff members for their friendliness and helpfulness, contrasting with negative experiences.
Pricing Concerns
Several customers noted that the prices are high relative to the portion sizes and quality of food.
Cleanliness
There were complaints about cleanliness, particularly in the bathrooms and dining areas.
RL
Ryan Lamz
Nov 11, 2025
4.0
It's Panera, i am in the sip club. That free drink every two hours gets me the coffee fix i desire
BG
Bee G
Sep 18, 2025
1.0
Just visited maybe 15 minutes ago.
While my experiences with this particular Panera have NEVER been bad in the past, I am second guessing ever visiting again.
• The person working the window, Andrew, kept an angry tone and even angrier expression throughout the order process.
Our order was incorrect (from bacon missing from the BLT to an entire entree missing from our bag)
• We did not receive drinks (mentioned this to Andrew at the window and he very impolitely turned away, shut the window, and gave us a Single Small Beverage - thank you! means so much!🙄), and left feeling much worse than when we arrived.
Not sure if Andrew was just having a hard day, but regardless this was entirely unexpected and unnecessary. Please get your act together.
MF
Michael Festa
Aug 29, 2025
1.0
Horrible on every level.
HW
Hope Wilson
Jul 30, 2025
5.0
Excellent people and top quality service
KH
Karen Hardwick
Jul 27, 2025
5.0
Friendly staff, quick service. The person taking orders saw a regular and chatted with him, which was greattosee the interaction. I don't eat Panera very often, so she took the time to give me a quick rundown of options and helped me pick out an amazing salad and sandwich combo.
No, Panera Bread Dekalb does not accept reservations.
What are the operating hours of Panera Bread Dekalb?
Panera Bread Dekalb is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread Dekalb offer delivery and pick-up services?
Yes, Panera Bread Dekalb offers delivery and pick-up services including drive-thru and Rapid Pick-Up.
What types of meals are served at Panera Bread Dekalb?
Panera Bread Dekalb serves breakfast, brunch, lunch, and dinner.
What payment methods are accepted at Panera Bread Dekalb?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Dekalb offer catering services?
Yes, catering is available at Panera Bread Dekalb.
Where is Panera Bread Dekalb located?
Panera Bread Dekalb is located at 2476 Sycamore Road, Dekalb, Illinois, 60115, USA.
Which nearby coffee shops can customers visit near Panera Bread Dekalb?
Nearby coffee shops include Starbucks, Candy Cloud - DeKalb, and another Panera Bread location. Customers can stop by these places for more drink options or a change of atmosphere before or after visiting Panera Bread.
What other dining options are close to Panera Bread Dekalb?
Nearby dining options include Subway, Crumbl - DeKalb (desserts), Egg Haven Pancakes & Cafe, Panda Express, Buffalo Wild Wings, Five Guys, Noodles & Company, and Papa Murphy's Take 'N' Bake Pizza, providing variety for different tastes.
Are there retail stores near Panera Bread Dekalb for convenient shopping?
Yes, nearby retail stores include RadioShack for electronics, Kay Jewelers for jewelry, Carson's and JCPenney for apparel and footwear, and ALDI for groceries, making it easy to combine shopping with your visit.