CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Dekalb is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on food quality, with some praising the taste while others reported issues with portion sizes and freshness.
Service Issues
Several customers experienced poor service, including incorrect orders and unhelpful staff, though some praised individual employees for their friendliness.
Cleanliness
Concerns raised about cleanliness in the restaurant, particularly in the bathrooms and dining areas.
Pricing Concerns
Many customers felt the prices were high relative to the portion sizes and quality of food.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
FD
Frankie Doyle
Nov 28, 2025
5.0
My visit to the Panera Bread at 2476 Sycamore Road in DeKalb was excellent! I came in on November 28th for dinner and the whole experience was great from start to finish. The restaurant was clean, comfortable, and inviting.
I ordered the Chipotle Chicken Avocado Melt and a cup of Broccoli Cheddar Soup — both were absolutely delicious! The sandwich had amazing flavor with perfectly toasted bread, and the soup was warm, creamy, and comforting, just the way I love it. Everything tasted fresh and well-prepared.
The staff was friendly, efficient, and made sure my order came out quickly. I truly felt like a valued guest.
Overall, I’m very happy with my experience and will definitely be returning soon. Great job to the entire team! 😊
EL
Elizabeth Lauren
Nov 24, 2025
1.0
The cafe was dirty but we were hungry so stupidly ordered anyway. My partner got terrible food poisoning that night . We contacted Panera and they basically said theres nothing they can do. Ok but how about increase your hygiene standards so others dont get sick. In addition we noticed the portion sizes are a lot smaller than they were before
RL
Ryan Lamz
Nov 11, 2025
4.0
It's Panera, i am in the sip club. That free drink every two hours gets me the coffee fix i desire
BG
Bee G
Sep 18, 2025
1.0
Just visited maybe 15 minutes ago.
While my experiences with this particular Panera have NEVER been bad in the past, I am second guessing ever visiting again.
• The person working the window, Andrew, kept an angry tone and even angrier expression throughout the order process.
Our order was incorrect (from bacon missing from the BLT to an entire entree missing from our bag)
• We did not receive drinks (mentioned this to Andrew at the window and he very impolitely turned away, shut the window, and gave us a Single Small Beverage - thank you! means so much!🙄), and left feeling much worse than when we arrived.
Not sure if Andrew was just having a hard day, but regardless this was entirely unexpected and unnecessary. Please get your act together.
No, Panera Bread Dekalb does not accept reservations.
What are the operating hours of Panera Bread Dekalb?
Panera Bread Dekalb is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread Dekalb offer delivery and pick-up services?
Yes, Panera Bread Dekalb offers delivery and pick-up services including drive-thru and Rapid Pick-Up.
What types of meals are served at Panera Bread Dekalb?
Panera Bread Dekalb serves breakfast, brunch, lunch, and dinner.
What payment methods are accepted at Panera Bread Dekalb?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Dekalb offer catering services?
Yes, catering is available at Panera Bread Dekalb.
Where is Panera Bread Dekalb located?
Panera Bread Dekalb is located at 2476 Sycamore Road, Dekalb, Illinois, 60115, USA.
Which nearby coffee shops can customers visit near Panera Bread Dekalb?
Nearby coffee shops include Starbucks, Candy Cloud - DeKalb, and another Panera Bread location. Customers can stop by these places for more drink options or a change of atmosphere before or after visiting Panera Bread.
What other dining options are close to Panera Bread Dekalb?
Nearby dining options include Subway, Crumbl - DeKalb (desserts), Egg Haven Pancakes & Cafe, Panda Express, Buffalo Wild Wings, Five Guys, Noodles & Company, and Papa Murphy's Take 'N' Bake Pizza, providing variety for different tastes.
Are there retail stores near Panera Bread Dekalb for convenient shopping?
Yes, nearby retail stores include RadioShack for electronics, Kay Jewelers for jewelry, Carson's and JCPenney for apparel and footwear, and ALDI for groceries, making it easy to combine shopping with your visit.