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McDonald's

3.3
(1267 reviews)

Business Details

545 E Lincoln Hwy, Dekalb, IL
60115, United States
(815) 758-5751
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
545 E Lincoln Hwy, Dekalb, IL
60115, United States

Hours

Reviews

3.3
1,267 reviews
5 stars
397
4 stars
259
3 stars
216
2 stars
118
1 star
277

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude interactions and staff being unhelpful or dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality not meeting expectations.

Speed of Service

Several reviews mentioned long wait times, particularly during late-night hours, indicating a need for more staff during busy periods.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others complained about cold or poorly prepared food.
  • BL
    Brad LaMie
    Jan 29, 2026
    1.0
    No Coffee's!!!!! 3 to.es in the rows...it not the workers just McDonald's
  • AS
    Adelina Sarabia
    Jan 21, 2026
    1.0
    Yesterday afternoon, around 3:25 PM, and on other occasions as well, the girl who works at the counter got annoyed because it took me a while to place my order correctly. I don't speak perfect English, and I felt discriminated against when I got to the window and she said, "You have a very large order," when I had only ordered two meals and two large coffees. She wasn't the one who took my order, and she angrily said, "You two speak Spanish, right?" (referring to the guy who took my order). I don't think I'll be buying from this place again. This isn't the first time this girl has acted this way; she's shown a racist attitude several times.
  • TH
    Tami Haugen
    Jan 20, 2026
    4.0
    Did the drive thru. It was fast and food was hot and fresh.
  • AG
    Anthony Gilmore
    Jan 10, 2026
    5.0
    I just stopped by for lunch. I had a QPC with bacon and 10pc McNuggets. The Quarter Pounder was fresh, the bacon was great, and the McNuggets were nice and crispy. Everyone was polite and service was quick. Awesome & quick lunch. Give everyone working today a raise!
  • AB
    Aleksandr Baryshnikov
    Jan 1, 2026
    1.0
    very long Forgot the sauce Chicken is so dry

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Dekalb, IL?

McDonald's in Dekalb, IL is open 24 hours a day, 7 days a week, with continuous service from 00:00 to 23:59 every day.

Does McDonald's offer drive-thru service at this location?

Yes, the Dekalb McDonald's location has a drive-thru that operates 24/7, matching the restaurant's hours.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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