Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items.
Customer Service
Service quality varied significantly, with some employees praised for their politeness while others were described as rude or dismissive.
Food Quality
Food quality was inconsistent, with complaints about cold, overcooked, or incorrect items, but some customers enjoyed specific menu items.
Cleanliness and Atmosphere
The cleanliness of the dining area was noted positively by some, but there were also reports of flies and unsanitary conditions.
Speed of Service
Customers frequently mentioned long wait times, especially during late-night hours, indicating staffing issues.
AG
Anthony Gilmore
2 days ago
5.0
I just stopped by for lunch. I had a QPC with bacon and 10pc McNuggets. The Quarter Pounder was fresh, the bacon was great, and the McNuggets were nice and crispy. Everyone was polite and service was quick. Awesome & quick lunch. Give everyone working today a raise!
AB
Aleksandr Baryshnikov
Jan 1, 2026
1.0
very long
Forgot the sauce
Chicken is so dry
JH
Jonny Horowitz
Dec 19, 2025
3.0
Fries were cold as usual, food was well. It was McDonald's. My money was ready but my food wasn't. I really despised that sign.
BB
Beth Beth
Dec 14, 2025
1.0
Ordered a Diet Coke. Received regular coke. Found hair in the fries. Absolutely disgusting.
What are the operating hours of McDonald's in Dekalb, IL?
McDonald's in Dekalb, IL is open 24 hours a day, 7 days a week, with continuous service from 00:00 to 23:59 every day.
Does McDonald's offer drive-thru service at this location?
Yes, the Dekalb McDonald's location has a drive-thru that operates 24/7, matching the restaurant's hours.
Can I order delivery from McDonald's in Dekalb, and what services are available?
Yes, you can order delivery 24/7 via the McDonald's official delivery link or mobile apps. Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa for payment.
Where can I find the full menu for this McDonald's location?
You can view the full McDonald's menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I earn rewards or get mobile offers at McDonald's Dekalb?
You can join MyMcDonald's Rewards to earn points for free food and access mobile offers via the McDonald's app and website.
Which nearby places might be of interest before or after visiting McDonald's?
Nearby, you can visit NAPA Auto Parts for automotive needs, 1889 Products for flowers and gifts, or This & That Collectibles for vintage shopping. These make great stops for errands or browsing.
Is there a nearby transit option to get to McDonald's in Dekalb?
Yes, the DeKalb train station is close by, making it convenient for customers using public transportation to reach McDonald's.
What entertainment or dining options are near McDonald's in Dekalb?
Nearby you can enjoy dining and drinks at Local Yokel Karaoke, KJ's Bar and Grill, or try Rosati's Pizza. These venues offer great options if you're planning a night out before or after McDonald's.
Does McDonald's Dekalb offer WiFi for customers?
Yes, the Dekalb McDonald's offers WiFi service to guests to stay connected during their visit.