McDonald's

3.3
1207 reviews
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Business Details

805 W Lincoln Hwy, Dekalb, IL
60115, United States
(815) 756-5202
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
805 W Lincoln Hwy, Dekalb, IL
60115, United States

Hours

Reviews

3.3
1,207 reviews
5 stars
376
4 stars
233
3 stars
220
2 stars
108
1 star
270

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Cleanliness

Numerous reviews highlighted concerns about the cleanliness of the restaurant, with reports of flies, dirty tables, and unsanitary conditions.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention from employees.

Food Quality

The quality of food was inconsistent, with complaints about cold items, poorly prepared food, and even reports of bugs in the food.

Wait Times

Customers frequently mentioned long wait times both in the drive-thru and inside the restaurant, contributing to a negative experience.
  • WR
    Wayne Rosewood
    Dec 20, 2025
    5.0
    McDonald's is known for nuggies, burgers, good fries and Sprite that makes you ask "w h y i s i t s p I c y". I must say, this one's breakfast is *always* on point. I almost refuse to go anywhere else but here if I want fast food breakfast. Love y'all!
  • DD
    DeMarket
    Dec 15, 2025
    5.0
    I love it, I go for a bite every week
  • DT
    Dave Todd
    Dec 9, 2025
    3.0
    It's McDonald's
  • DH
    Devin Hoffman
    Nov 17, 2025
    1.0
    I wish I could leave 0 stars. How can you not give the Frez any sauce with his nuggets. It’s quite literally the most disrespectful thing you could do to someone especially the Frez. Their employees never do their job right and something is always missing from my order.
  • SH
    Shenequia Hamilton
    Nov 16, 2025
    1.0
    Now I’ve lived in Dekalb for 3 almost 4 years and every single time I’ve went to this McDonald my order is either wrong or completely missing key components. Today admittedly I am having a bad day, instead of cooking I decided to stop and grab something, get my order and go home. Get home and take my burger out the bag it clearly says NO ONIONS, I unwrapped my burger to find ONIONS now that sent me. So I go all the way back up there talk to a manager annd tell him I would like my entire order remade fresh because now it’s not even hot food anymore and yes he was very helpful and took care of my order. I thanked him and left! HOWEVER, I then get home just to open my NEW burger and it’s old like as if it had been sitting there since I ordered it the first time!!!!!! My kids will hate me but I promise to never spend my hard earned money in a place that doesn’t give a damn. I’m pissed because now I have to go spend more money to get myself something else to eat. LONG STORY SHORT ALWAYS CHECK YOUR ORDER I DONT CARE IF YOU IN A HURRY, THEY RUSHING YOU, CAR HONKING BEHIND YOU……. IDC CHECK YOUR ORDER WHEN YOU GO HERE TO THIS SPECIFIC LOCATION!!
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Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's in Dekalb, IL is open 24 hours a day, 7 days a week, including drive-through service.

Does this McDonald's offer delivery and pickup services?

Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.