Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.6
211 reviews
5 stars
96
4 stars
35
3 stars
26
2 stars
14
1 star
40
What are people saying?
AI-generated from recent customer reviews
Delivery Speed
Customers frequently reported long wait times for delivery, often exceeding an hour, which contradicts the business's 'freaky fast' promise.
Customer Service
Mixed reviews on customer service; while some praised friendly staff, others reported rude behavior and poor attitudes from employees.
Order Accuracy
Numerous complaints about incorrect orders and missing items, including add-ons that were not included as requested.
Food Quality
While many customers enjoyed the food, there were reports of food safety issues and unsatisfactory meal preparation.
Location Issues
Customers noted problems with the physical location, including cleanliness and accessibility, as well as inconsistent operating hours.
- JRJesse RatliffDec 3, 20251.0Freaky slow. Twice I've ordered from the app in recent months. One order took a hour and half and the other an hour to get delivered.
- TMTammy MatthewsNov 26, 20251.0Walked in. Worker asked if I was picking up. No. Planned to order. He said it's going to be a while 10to 12 minutes before he can get to me due to drive through. So I left
- DSDavid SerowkaNov 21, 20255.0I had a really positive experience from a customer service standpoint with Summer. Just a very polite, attentive, and kind person. It’s great to see that customer service is still a thing with the college aged kids.
- LBlatisha burrellJul 19, 20252.0My food was good, but the guy who was there today demeanor, customer service skills comes off as a little aggressive as if he doesn't want to be there and he seemed like he was the one in charge for today. The atmosphere it's not welcoming.