Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Went on 12/03/25 at around 11 am. Ordered a sandwich and a coffee. They use a name based order system. I was initially given the wrong order, which is no problem, that happens.
I had to touch the food to figure out the order was wrong. I walk up to the counter to let them know and who I assume to be the manager, a middle aged white woman, first blames me for grabbing the wrong order. I let her know that I double checked with her employees that they called my name when I grabbed the order. She took the wrong order out of my hands, wrapped it back up, and called the name of the girl who actually had that order. I let the girl whose order it was know that they didn’t remake it after I had touched everything when they mistakenly gave it to me. That is a super disgusting practice, which is a shame cause the food isn’t bad
TI
Tessa Isola
Dec 4, 2025
3.0
Meh. The cheese on the sandwiches isn't even melted.