Dunkin'

4.0
255 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve DeKalb, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
460 E Lincoln Hwy, DeKalb, IL
60115, United States

Hours

Reviews

4.0
255 reviews
5 stars
147
4 stars
48
3 stars
12
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Samantha and her team received numerous praises for their friendly and efficient service, with many customers highlighting their positive attitudes and willingness to help.

Order Accuracy

While many customers reported accurate orders, there were several complaints about incorrect or incomplete orders, particularly with mobile and drive-thru services.

Speed of Service

The speed of service was frequently mentioned, with many customers appreciating the quick turnaround during busy hours, although some noted delays during peak times.

Product Quality

Feedback on product quality was mixed; while many enjoyed the coffee and food, there were complaints about stale donuts and inconsistent drink quality.

Atmosphere

The atmosphere was generally described as welcoming and pleasant, with several customers noting the positive energy of the staff.
  • JT
    Jill Tholl
    1 day ago
    1.0
    If I could give 0 stars I would. This is by far the worst Dunkin around. Got my ENTIRE order wrong and overcharged me. Food was disgusting, I got two pieces of bacon in the snacking bacon and the sandwich was wrong. I will NEVER be back here. Waited ten minutes for this bullshit.
  • MW
    Megan Weakland
    3 days ago
    5.0
    Samantha is extremely helpful and very kind. She’s always fast with my order, and she makes sure the food is fresh and up to my standards and everyone else’s. I think she deserves a raise for all the hard work she puts into this place. The store is always clean as well and I love seeing a clean restaurant.
  • CB
    Charleah B
    Nov 12, 2025
    1.0
    Lazy and choose not to make a simple matcha drink correctly.
  • TS
    Traci Selga
    Nov 7, 2025
    5.0
    Love everyone at this location. Sam is a great manager and everyone is super nice and helpful. Thanks for being amazing 🥰
  • KR
    Katrina Ransom
    Nov 7, 2025
    5.0
    My orders are always correct at this location. Food comes out hot and quick. My strawberry dragon fruit green tea refresher is always delicious, never bitter. Sam, the manager, is typically here when i visit- she is super sweet and helpful. Today, I ate in here so i got to witness like 15 other orders inside the store. Everyone seemed happy. Sam greeted not only regulars but new comers with a smile and friendliness. I’m not in dekalb often but this absolutely is the Dunkin’ I’ll go to when out this way.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in DeKalb, IL?

Dunkin' in DeKalb, IL is open daily from 5:00 AM to 6:00 PM.

Does Dunkin' in DeKalb offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.