Dunkin'

4.0
255 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve DeKalb, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
460 E Lincoln Hwy, DeKalb, IL
60115, United States

Hours

Reviews

4.0
255 reviews
5 stars
147
4 stars
48
3 stars
12
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Samantha and her team received numerous praises for their friendly and efficient service, with many customers highlighting their positive interactions.

Order Accuracy

While many customers reported that their orders were correct and timely, there were several complaints about incorrect orders and long wait times.

Cleanliness

Customers appreciated the cleanliness of the location, noting that it contributed to a pleasant dining experience.

Product Quality

Feedback on food and drink quality was mixed; while some enjoyed their items, others reported stale or poorly made products.

Management Issues

There were mentions of inconsistent management and service quality, with some customers expressing dissatisfaction with the attitude of certain managers.
  • BT
    Bret Thomas
    Nov 27, 2025
    1.0
    I ordered a chai latte and got a stale flavored coffee beverage. I can’t describe how terrible the taste was after expecting a hot sweet chai flavor. This isn’t the first time, just at a separate location. I’ve never had this issue at a Starbucks.
  • JT
    Jill Tholl
    Nov 22, 2025
    1.0
    If I could give 0 stars I would. This is by far the worst Dunkin around. Got my ENTIRE order wrong and overcharged me. Food was disgusting, I got two pieces of bacon in the snacking bacon and the sandwich was wrong. I will NEVER be back here. Waited ten minutes for this bullshit.
  • MW
    Megan Weakland
    Nov 20, 2025
    5.0
    Samantha is extremely helpful and very kind. She’s always fast with my order, and she makes sure the food is fresh and up to my standards and everyone else’s. I think she deserves a raise for all the hard work she puts into this place. The store is always clean as well and I love seeing a clean restaurant.
  • TS
    Traci Selga
    Nov 7, 2025
    5.0
    Love everyone at this location. Sam is a great manager and everyone is super nice and helpful. Thanks for being amazing 🥰
  • KR
    Katrina Ransom
    Nov 7, 2025
    5.0
    My orders are always correct at this location. Food comes out hot and quick. My strawberry dragon fruit green tea refresher is always delicious, never bitter. Sam, the manager, is typically here when i visit- she is super sweet and helpful. Today, I ate in here so i got to witness like 15 other orders inside the store. Everyone seemed happy. Sam greeted not only regulars but new comers with a smile and friendliness. I’m not in dekalb often but this absolutely is the Dunkin’ I’ll go to when out this way.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in DeKalb, IL?

Dunkin' in DeKalb, IL is open daily from 5:00 AM to 6:00 PM.

Does Dunkin' in DeKalb offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.