Dunkin'

3.7
563 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve DeKalb, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1101 W Lincoln Hwy, DeKalb, IL
60115, United States

Hours

Reviews

3.7
563 reviews
5 stars
251
4 stars
106
3 stars
74
2 stars
39
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with many reports of rudeness and incorrect orders, while some customers praised friendly and efficient service.

Order Accuracy

Numerous reviews highlight issues with order accuracy, including wrong items being given and complaints about the staff's inability to fulfill requests correctly.

Cleanliness and Quality

Several customers reported unsanitary conditions and poor quality of food, including stale donuts and concerns about cleanliness in the store.

Speed of Service

Customers frequently mentioned long wait times, particularly in the drive-thru, with some expressing frustration over slow service.

Product Quality

Mixed reviews on product quality, with some customers enjoying the coffee and donuts, while others reported stale or poorly made items.
  • BV
    Beatriz Valdez
    6 days ago
    1.0
    Place closes before 8. I went at 7 and it was close.
  • CC
    Cody Cahill
    Nov 3, 2025
    5.0
    Your employees have bad music taste but i love you
  • JA
    Jilda Arcos
    Oct 21, 2025
    1.0
    I literally asked for a bacon egg and cheese bagel and to simply add cream cheese. She just gave me a bagel with cream cheese. She also rudely said that I said “extra bacon” but I repeated add cream cheese 3 times. They need a better headset or drive through person.
  • SM
    sohail khan mohammed
    Oct 19, 2025
    1.0
    Bad customer service
  • MW
    Melissa wedel
    Oct 14, 2025
    1.0
    Extremely poor drive through service. Young girl who couldn’t get order right and other girls laughing in background. This is not an isolated incident at this location.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in DeKalb, IL?

Dunkin' in DeKalb, IL is open Monday through Saturday from 4:00 AM to 8:00 PM, and Sunday from 5:00 AM to 8:00 PM.

What breakfast and meal options does Dunkin' offer?

Dunkin' serves breakfast, lunch, and brunch, including coffee, espresso, breakfast sandwiches, donuts, and tea.