Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve DeKalb, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
565 reviews
5 stars
251
4 stars
106
3 stars
74
2 stars
40
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Order Accuracy
Many customers reported issues with incorrect orders and misunderstandings at the drive-thru.
Cleanliness and Freshness
Several reviews mentioned unsanitary conditions and stale products, particularly donuts.
Operational Issues
Customers frequently noted that the store did not open on time and had inconsistent hours.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and consistent orders.
- RARAFI ABBASIDec 11, 20251.0I went to the Drive thru and the machine started by saying “We are closed please visit us when we are open” (Something like that). Then a very rude girl with zero english speaking skills started asking what we want to order (In broken english). I had to literally repeat every word twice to make her understand what I need. When asked for manager the cashier mentioned there is no manager and we dont share info(names) of the reps. There were 3 girls there and all were very rude and unhelpful. Would give negative ratings if allowed.
- BVBeatriz ValdezNov 17, 20251.0Place closes before 8. I went at 7 and it was close.
- CCCody CahillNov 3, 20255.0Your employees have bad music taste but i love you
- JAJilda ArcosOct 21, 20251.0I literally asked for a bacon egg and cheese bagel and to simply add cream cheese. She just gave me a bagel with cream cheese. She also rudely said that I said “extra bacon” but I repeated add cream cheese 3 times. They need a better headset or drive through person.
- MWMelissa wedelOct 14, 20251.0Extremely poor drive through service. Young girl who couldn’t get order right and other girls laughing in background. This is not an isolated incident at this location.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in DeKalb, IL?
Dunkin' in DeKalb, IL is open Monday through Saturday from 4:00 AM to 8:00 PM, and Sunday from 5:00 AM to 8:00 PM.
What breakfast and meal options does Dunkin' offer?
Dunkin' serves breakfast, lunch, and brunch, including coffee, espresso, breakfast sandwiches, donuts, and tea.
Can I order ahead or use delivery services at Dunkin' DeKalb?
Yes, you can order ahead with the Dunkin' mobile app and enjoy curbside pickup or delivery services.
Does Dunkin' DeKalb have a drive-thru service?
Yes, this location features a drive-thru for quick and convenient service.
What new seasonal drinks are available at Dunkin' for the holidays?
This holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there free Wi-Fi available at Dunkin' DeKalb?
Yes, Dunkin' offers free Wi-Fi for customers.
Where can I find nearby coffee shops near Dunkin' DeKalb?
Nearby coffee shops include another Dunkin', Starbucks, and Smoothie King, perfect for coffee lovers exploring the area.
What other food options are available nearby Dunkin' in DeKalb?
Nearby food options include Jersey Mike's Subs for sandwiches, Baskin-Robbins for ice cream, Popeyes Louisiana Kitchen for chicken, and IHOP for breakfast and brunch.
Are there any convenient services near Dunkin' DeKalb for shipping and mailing?
Yes, nearby you will find UPS Authorized Shipping Outlet and UPS Access Point locations for your shipping and courier needs.
How can nearby businesses and amenities enhance my visit to Dunkin' DeKalb?
After enjoying Dunkin', you can visit nearby CVS Pharmacy for essentials, relax at Fatty's Pub and Grille, or gas up at SAV Marketplace and Road Ranger convenience stores.