Brand Certified
Dunkin'
3.7(572 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1101 W Lincoln Hwy, DeKalb, IL
60115, United States
Certified by Dunkin' • Mar 01, 2026
(815) 901-0484
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve DeKalb, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
572 reviews
5 stars
252
4 stars
106
3 stars
74
2 stars
42
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude employees, long wait times, and incorrect orders.
Product Quality
Many customers complained about stale donuts and poorly made drinks, with some mentioning issues like burnt coffee and incorrect orders.
Cleanliness
Several reviews pointed out cleanliness issues, including unsanitary conditions and concerns about food safety.
Operational Issues
Customers frequently noted problems with the store's hours, including being closed when they should be open and delays in service.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and consistent quality of their orders.
- DLDanielle Lowie2 days ago1.0Came in at 7pm for ice cream with my girls. No one greeted us for at least 5 minutes until I stared at them. None of the flavors were in the correct spots and got huffed and puffed at for asking what was what. Attitudes and dirty looks from everyone even though I remained polite. This place has gotten worse over the years and it’s sad.
- PMPedro MartinezFeb 15, 20261.0I asked for my order after waiting for 30 mins they told me they were busy, they told me they lost my ticket and would remake it. An hour after waiting I left with missing items as well.
- KSKatherine SmithFeb 9, 20261.0Whenever I go here, the employees are always rude, or ignore you. It’s always teenagers. I’m a teen and I work fast food as well. Trust me, it’s not hard to help customers and make their food. They’re in the back laughing, chatting, and using their phones while there’s people waiting in line. Donuts are ALWAYS stale, no matter how early I go. Where are the responsible managers/shift lead?? Make the employees do their job or find better ones. Makes me want to apply just to put order there. So annoying
- MBMichele BennettJan 31, 20262.0Worker's were busy with drive thru and not inside customers, i left without buying anything
- AGAmber GrodeskyJan 18, 20261.0The rudest employees of any dunkin I've ever been to. They’re either rude and have the worst attitude/ tone or they don’t even acknowledge you’re there. Just silently throw your coffee in your face and slam the window shut. Plus they randomly close the inside constantly.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in DeKalb, IL?
Dunkin' in DeKalb, IL is open Monday through Saturday from 4:00 AM to 8:00 PM, and Sunday from 5:00 AM to 8:00 PM.
What breakfast and meal options does Dunkin' offer?
Dunkin' serves breakfast, lunch, and brunch, including coffee, espresso, breakfast sandwiches, donuts, and tea.
Can I order ahead or use delivery services at Dunkin' DeKalb?
Yes, you can order ahead with the Dunkin' mobile app and enjoy curbside pickup or delivery services.
Does Dunkin' DeKalb have a drive-thru service?
Yes, this location features a drive-thru for quick and convenient service.
What new seasonal drinks are available at Dunkin' for the holidays?
This holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Is there free Wi-Fi available at Dunkin' DeKalb?
Yes, Dunkin' offers free Wi-Fi for customers.
Where can I find nearby coffee shops near Dunkin' DeKalb?
Nearby coffee shops include another Dunkin', Starbucks, and Smoothie King, perfect for coffee lovers exploring the area.
What other food options are available nearby Dunkin' in DeKalb?
Nearby food options include Jersey Mike's Subs for sandwiches, Baskin-Robbins for ice cream, Popeyes Louisiana Kitchen for chicken, and IHOP for breakfast and brunch.
Are there any convenient services near Dunkin' DeKalb for shipping and mailing?
Yes, nearby you will find UPS Authorized Shipping Outlet and UPS Access Point locations for your shipping and courier needs.
How can nearby businesses and amenities enhance my visit to Dunkin' DeKalb?
After enjoying Dunkin', you can visit nearby CVS Pharmacy for essentials, relax at Fatty's Pub and Grille, or gas up at SAV Marketplace and Road Ranger convenience stores.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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