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Dairy Queen Grill & Chill

4.0
(506 reviews)

Business Details

1780 Sycamore Rd, Dekalb, IL
60115-2037, United States
(815) 758-8876
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1780 Sycamore Rd, Dekalb, IL
60115-2037, United States

Hours

Reviews

4.0
506 reviews
5 stars
250
4 stars
138
3 stars
52
2 stars
20
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the burgers and ice cream, while others reported issues with freshness and taste.

Customer Service

Customer service experiences vary widely; some staff are noted for being friendly and helpful, while others received complaints for rudeness and poor handling of orders.

Cleanliness

Concerns raised about cleanliness in the dining area and bathrooms, with some customers noting unsanitary conditions.

Value for Money

Customers expressed dissatisfaction with pricing and perceived value, particularly regarding portion sizes and additional charges for condiments.
  • MB
    Matthew Bromeland
    1 day ago
    3.0
    Fast service & friendly employees
  • CJ
    Chris J.
    Feb 5, 2026
    5.0
    Great food. Great price. Thanks guys!
  • TT
    Troy Taylor
    Dec 28, 2025
    1.0
    We have been supporting this location for years. We came for lunch and were waiting in line behind someone who was taking a cake order. After their order was complete the staff member walked away. Two other people came in after us and the staff immediately took their order. I’m not sure why we were overlooked? Waited 20 minutes in the dining area for our lunch. Walked back to the counter and was told our meal had been “erased”, but they would make it and bring it out ASAP. Another 10 minute wait. Went back for a sundae (came with the meal) and ordered a blizzard for almost $6. The blizzard was smaller than the included sundae. Really bad experience, really poor customer service, questionable if we’ll go back as our recent visit wasn’t a good value for our time or the money.
  • HP
    Hylian memer (Priicklle)
    Nov 22, 2025
    5.0
    So I just had my first burger there for the first time (Usually went there for the cold treats when I did) and it was so God damn good I legit stopped eating after the first bite to write this review it was genuinely so good I am crying whoever made my burger is guaranteed a ticket into heaven
  • DC
    Dezavier Crite
    Nov 18, 2025
    1.0
    Ice cream never frozen - especially the blizzards. Why is that the case? I wanna know. :(

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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