Chipotle Mexican Grill

4.0
633 reviews
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Business Details

2383 Sycamore Rd, Dekalb, IL
60115, United States
(815) 754-0379
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Dekalb Barber Greene is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2383 Sycamore Rd, Dekalb, IL
60115, United States

Hours

Reviews

4.0
633 reviews
5 stars
340
4 stars
136
3 stars
46
2 stars
36
1 star
75

What are people saying?

AI-generated from recent customer reviews

Ingredient Availability

Customers frequently reported that the location was out of key ingredients like guacamole, cheese, and rice, often leading to disappointment.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.

Service Quality

Feedback indicated that staff were often unhelpful or rude, with inconsistent service and poor communication regarding orders.

Portion Sizes

Many customers expressed dissatisfaction with the portion sizes, noting that they were often smaller than expected for the price.

Food Quality

Several reviews mentioned issues with food quality, including undercooked rice, cold meat, and overall poor taste.
  • DH
    Douglas Hill
    Oct 14, 2025
    3.0
    don't expect guacamole after 8pm at this location
  • CK
    christopher kochie
    Oct 9, 2025
    1.0
    Anytime ive come here past 6pm they do NOT have guac whatsoever.. ridiculous.
  • AK
    Axel K
    Sep 10, 2025
    1.0
    Ran out of rice for the whole day and a sorry couldn’t even be mustered? Wish I could give this place 0 stars.
  • EE
    Ekim
    Aug 29, 2025
    1.0
    Don't expect this chipolte to have half of the ingredients to actually make a burrito. This particular time they had no steak and I said I would wait and they said they aren't making it for at least 30 minutes. There had to be 10 people standing around working and the shift manager is the one who snapped at the employee that said it would be 5 minutes for steak and that I needed to get a different protein because they weren't going to make any any time soon, all this happened at 630 on a Friday, guess they don't need the business.
  • KQ
    Katie Quinn
    Aug 14, 2025
    2.0
    This locations staff is rude and unorganized. 2nd time in a week they were out of guacamole. First time they were also out of cheese and salsa. I got total attitude from the staff when I asked what was the deal. Its 7pm and they are out. They lame the morning shift. Someone needs to step it up. Its usually dirty as well
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Dekalb Barber Greene serve?

Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients without artificial additives.

What are the operating hours for Chipotle Mexican Grill Dekalb Barber Greene?

The restaurant is open every day from 10:45 AM to 11:00 PM.