Chipotle Mexican Grill

4.0
665 reviews
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Business Details

1013 W Lincoln Hwy, Dekalb, IL
60115, United States
(815) 756-3715
https://locations.chipotle.com/il/dekalb/1013-w-lincoln-hwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=794
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About

Mexican Restaurant
Chipotle Dekalb NIU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1013 W Lincoln Hwy, Dekalb, IL
60115, United States

Hours

Reviews

4.0
665 reviews
5 stars
326
4 stars
180
3 stars
64
2 stars
25
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, portion sizes, and availability of ingredients, with some stating that the food was cold or undercooked.

Customer Service

Service experiences varied widely; while some praised friendly staff, many others reported rude behavior and poor service, particularly during busy times.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Inconsistency

Customers noted significant inconsistencies in portion sizes and food quality, with some receiving generous servings while others felt shortchanged.
  • BR
    Brandon Robin
    Jan 2, 2026
    1.0
    Service was horrible. Servers went down so had to order online while having 2 people sitting doing nothing while one person works in the back. Got my food and didnt even have half a serving full of food asked for more chicken was told im gonna need to pay extra. Food was horrible as well never will go back here
  • LR
    Liz Russie
    Dec 6, 2025
    1.0
    6:00 pm on Saturday, many of the food items were out of stock: NO Cheese, Black Beans, Guacamole or Chimichurri...what we were served was a bowl of cold meat, cold undercooked flavorless rice with skimpy servings of the few toppings they did have on hand (even lettuce is hard to stock) while being herded through like livestock to the cashier. All for a To Go Order. Don't waste your time or your money here, drive across town to the other Chipotle restaurant.
  • AT
    Ak Tov
    Nov 19, 2025
    1.0
    Terrible service!
  • EB
    Edgardo Betancourt
    Nov 4, 2025
    5.0
    Great service and food
  • MK
    Michael K.
    Oct 28, 2025
    4.0
    Decent place. Staff worker at the register was impatient and rude. Overall good food.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Dekalb, IL?

Chipotle Mexican Grill in Dekalb is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Dekalb NIU offer pickup and delivery services?

Yes, Chipotle Dekalb NIU offers both in-store pickup and delivery services.