Business Details
About
Mexican Restaurant
Chipotle Dekalb NIU is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
661 reviews
5 stars
325
4 stars
179
3 stars
64
2 stars
25
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or impatient staff, leading to negative experiences.
Food Quality
There are frequent complaints about small portion sizes, food not being fresh, and inconsistent quality.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.
Order Accuracy
Numerous customers experienced issues with incorrect orders and missing items.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
- ATAk Tov5 days ago1.0Terrible service!
- EBEdgardo BetancourtNov 4, 20255.0Great service and food
- MKMichael K.Oct 28, 20254.0Decent place. Staff worker at the register was impatient and rude. Overall good food.
- KKKarenOct 16, 20251.0This chipotle was a total dump! Not friendly, not a clean table to sit down at, they were out of shredded cheese, scraping the bottom of bins to fill our bowls & the pop machine was out.
- NCNate CalderonOct 8, 20255.0When I had an issue with a previous order, I brought up the issue with staff the next time I went, and they went above and beyond to make things right. Awesome job all around
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Dekalb, IL?
Chipotle Mexican Grill in Dekalb is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Dekalb NIU offer pickup and delivery services?
Yes, Chipotle Dekalb NIU offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Dekalb?
It is located at 1013 W Lincoln Hwy, Dekalb, IL 60115, USA.
Can I order online for Chipotle Dekalb NIU?
Yes, you can order online through Chipotle's official ordering site or via their app linked for quick access.
What type of food does Chipotle Dekalb NIU serve?
Chipotle offers customizable Mexican food like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Dekalb NIU accommodate LGBTQ customers?
Yes, Chipotle Dekalb NIU welcomes LGBTQ customers and is an inclusive environment.
Is Chipotle Dekalb NIU involved in any rewards program?
Yes, customers can sign up for Chipotle Rewards to earn free food and enjoy exclusive offers.
What nearby colleges can customers visit when at Chipotle Dekalb NIU?
Augustana College is a nearby university that customers can visit before or after dining at Chipotle.
Are there other dining options near Chipotle Dekalb NIU?
Yes, nearby dining options include Potbelly Sandwich Shop, Panda Express, Toppers Pizza, and Wingstop, offering various cuisines.
What nearby services can help with shipping or package needs around Chipotle Dekalb NIU?
Express Shipping of DeKalb and UPS Access Point location are nearby for shipping and package services.