McDonald's

3.9
1009 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable
  • Kid friendlyAvailable

Location

McDonald's
50 S Waukegan Rd, Deerfield, IL
60015, United States

Hours

Reviews

3.9
1,009 reviews
5 stars
471
4 stars
213
3 stars
160
2 stars
54
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff and poor service, including incorrect orders and long wait times.

Food Quality

Several reviews mentioned issues with food quality, including cold or burnt items and incorrect orders.

Cleanliness

While some customers praised the cleanliness of the location, others noted unsanitary conditions and a lack of basic supplies like napkins.

Positive Experiences

Despite the negative feedback, there were several positive comments about friendly staff and good service, particularly from specific employees.
  • JJ
    Justin James
    Dec 15, 2025
    1.0
    Check your orders. Missing items, once again.
  • KD
    Kids Dealers
    Dec 5, 2025
    1.0
    This is the rudest McDonald's staff I've ever encountered. The guy at the intercom was making weirdest noises. So, I pulled up to order at the window but the girl at the window refused to take my order for no reason. I wouldn't come to this location again even if it's the last restaurant on the planet.
  • IS
    ID S
    Nov 24, 2025
    1.0
    I just had a most disgusting experience at the McDonald's in Deerfield. Some young kid claiming to be one of the managers made a drink that I had ordered incorrectly. When I pointed out to him that he had made the drink incorrectly he refused to remake it or even apologize. Rather, he insisted on refunding me the money. When I asked for his name and if he was a manager he said he doesn't have to give me his name and he is one of the managers. McDonald's should be more careful who they hire as managers. Certainly, it needs a person that knows how to deal with people politely and professionally. After he handed me my money back he proceeded to wish me a great rest of the day and a wonderful Holiday in the most despicable phony way that one can imagine. That kid has big issues and he should not be working there at all. I just might want to add, I am a daily customer of McDonald's. I get this drink and more at least once a day, everyday. I will never again go to this McDonald's in Deerfield. That is certain!
  • AB
    Anel B
    Nov 7, 2025
    2.0
    Trash service
  • LP
    Lucas Pombo
    Oct 24, 2025
    1.0
    Location said open 24 hours. Dining room is not open 24 hours. Automatic 1 star unfortunately

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 50 S Waukegan Rd, Deerfield?

McDonald's in Deerfield is open from 5:00 AM to 11:00 PM Monday through Wednesday, 12:00 AM to 11:59 PM Thursday through Saturday, and 5:00 AM to 11:00 PM on Sunday.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open from 5:00 AM to midnight Monday through Wednesday, 24 hours Thursday through Saturday, and 5:00 AM to 11:00 PM on Sunday.