Looking for a grocery store near you? Visit your local Jewel-Osco located at 16 S Waukegan Rd, Deerfield, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 272-7420. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor assistance.
Store Cleanliness
The store is generally noted for being clean and well-organized, although there are complaints about specific areas like the bathrooms.
Product Quality
Several customers expressed dissatisfaction with the freshness of produce and meat, citing issues with expired or rotten items.
Pricing and Deals
Customers appreciate the competitive pricing and sales, but some find prices high and express frustration with the coupon system.
Staffing Issues
There are complaints about the store being understaffed, leading to longer wait times and inadequate customer support.
SP
sam packer
Jan 2, 2026
5.0
AMAZING CUSTOMER SERVICE AT THE OSCO PHARMACY STAFF, THEY REALLY CARE ABOUT THEIR PATIENTS
TA
Taofik Adegboyega
Dec 31, 2025
5.0
Friendly
JL
Jeff Lockwood
Nov 30, 2025
1.0
I came in today at 8pm and left at 8:30, when I got to the self check outs I heard yelling and screaming coming from an aisle, it was loud with profanity. At first I thought it was some dumb teenagers but the situation worsened when I heard "this is America, so your gonna speak to me in English” I immediately look back and the JEWEL OSCO BUTCHER was yelling at a customer this is unacceptable. Bystanders immediately jumped in but the butcher was aggressive and disrespectful to all. The altercation lasted about 5 minutes, it shouldn’t have gone on for that long. Where was the manager??? I am extremely upset with my experience.
BW
Beata Wachnicka
Nov 16, 2025
5.0
Best prices but have to use coupons
AA
Aron A.
Oct 28, 2025
2.0
Second time here inside, not so great experience either time. At self checkout there's a red-haired lady, who'd pretty rude - at least to me.. came to the area, no acknowledgement after speaking to her, seemed annoyed to have to help with an I.D. purchase, and stood over my shoulder until I completed my transaction. Maybe that's just what she does, maybe it's on a "case by case" basis, either way, it was very discomforting.
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 16 S Waukegan Rd, Deerfield, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 16 S Waukegan Rd, Deerfield, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Do I need an appointment to get a COVID-19 vaccine at Jewel-Osco in Deerfield?
Yes, a COVID-19 vaccine appointment is required at this Jewel-Osco location. Eligibility and scheduling information is available on their website.
What are the operating hours for Jewel-Osco at 16 S Waukegan Rd, Deerfield, IL?
Jewel-Osco is open daily from 6:00 AM to midnight. Holiday hours vary; for example, it closes at 4:00 PM on November 27 and is closed on December 25.
Does the Jewel-Osco at Deerfield have a pharmacy?
Yes, this Jewel-Osco location includes a pharmacy for immunizations and prescription refills.
What payment methods does Jewel-Osco in Deerfield accept?
They accept multiple payment options including American Express, Apple Pay, Mastercard, Visa, cash, and more.
Can I use SNAP EBT benefits at the Jewel-Osco in Deerfield?
Yes, Jewel-Osco accepts SNAP EBT for eligible groceries, including online delivery and Drive Up & Go pickup orders.
What types of pickup and delivery services does Jewel-Osco in Deerfield offer?
They offer in-store pickup, curbside pickup, same-day delivery, no-contact delivery, and regular delivery options.
Are there nearby banking services close to Jewel-Osco in Deerfield?
Yes, TCF Bank is located nearby, which may be convenient if you need banking services during your visit to Jewel-Osco.
What nearby food options are available around Jewel-Osco in Deerfield?
Nearby eateries include Panera Bread, Chick-fil-A, City Barbeque, and Asian restaurants like Ramen Time and Jimmy Thai/Ramen Time, great for grabbing a meal before or after shopping.
Can I use Western Union services when I visit Jewel-Osco in Deerfield?
Yes, Western Union is located nearby, allowing you to conveniently send or receive money during your grocery visit.
Does Jewel-Osco in Deerfield offer any loyalty rewards or points?
Yes, customers can earn and redeem Jewel-Osco Points for discounts on fuel and other rewards by using their loyalty card or phone number during checkout.