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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(443 reviews)

Business Details

499 Lake Cook Rd, Deerfield, IL
60015, United States
(847) 272-6100
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Deerfield, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
499 Lake Cook Rd, Deerfield, IL
60015, United States

Hours

Reviews

4.0
443 reviews
5 stars
223
4 stars
102
3 stars
50
2 stars
16
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

There are frequent reports of rude and unhelpful staff, with many customers experiencing incorrect orders and poor service.

Order Accuracy

Numerous customers have complained about incorrect orders, with many stating that their requests are often not fulfilled properly.

Speed of Service

While some reviews mention quick service, many others highlight slow service, particularly during busy hours.

Product Quality

Several customers noted issues with the freshness of food items, particularly donuts, and inconsistencies in drink preparation.
  • SP
    Shantell Pickett
    Feb 25, 2026
    1.0
    I have consistently had terrible customer service experiences at this Dunkin’ Donuts location. The staff are frequently rude, and I have noticed a concerning difference in how they interact with different racial groups. I have had multiple encounters where staff, particularly one Hispanic employee, argue with me about order accuracy. Even when I politely point out mistakes, they respond in a hostile, defensive manner, insisting I am wrong. I have repeatedly raised this issue, but nothing has changed. Although this location is close to my workplace, I cannot continue to tolerate this kind of poor service. I urge the management to address these issues immediately, as this ongoing behavior is unacceptable.
  • KR
    Kenneth Rolla
    Jan 15, 2026
    3.0
    It's a dunkin donuts not much special about it, service is a bit slow, but if you're not in a rush workers are very nice just might forget your straw.
  • MD
    Memo Dominguez
    Oct 21, 2025
    5.0
    A.azing service
  • JF
    Jeanne Von Feldt
    Oct 14, 2025
    5.0
    The ice cream was so good!!!! Love the service. Donuts were amazing!!!!! Come here now!❤️❤️❤️
  • MO
    Melody Ortega
    Sep 26, 2025
    3.0
    breh yall need better mics we repeated our order like 4 times and they still didnt put pumpkin spice in the latte and i dont even know if they charged us for it or not cause we didnt get no receipt pónganse las pilas amiguis no?

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Deerfield, IL?

Dunkin' in Deerfield, IL is open Monday through Saturday from 4:00 AM to 10:00 PM, and on Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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