Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Decatur Subway® Restaurant at 245 W. 1st. Dr. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Waited for god knows how long in the drive through. No one answered I heard the click of the mic being turned on and still nothing was said. When I went into the store i saw at least 4 people in the back of the store. It took them a couple minutes to get done with the guys order in front of me.They then proceeded to ring my order up wrong.
EB
Edward Bramblett
Jan 16, 2020
2.0
My last 2 visits. I had the feeling like I was interrupting their social time. Sandwich looked like it had been thrown together.
JS
Jordan S
Jul 29, 2019
1.0
I originally wanted to order through the drive thru, but with two cars ahead of me and no one taking orders, I thought it might be faster to go inside. When I went inside, there was one table occupied by customers and two additional customers in line with one of the two checking out. It look me a total of 25 minutes from walking in to paying and walking out. I noticed the first car in drive, the one at the speaker, got their food the same time I was checking out. Drive thru should never be that slow. If I hadn't been grabbing sandwiches for someone else, I would have left. To start, the two girls working were very slow and complained about drive thru and waiting on customers the entire time I was waiting for my two sandwiches, a footlong and a six inch. One complained that she had come in on her birthday while the other complained that she needed to look into another career because Subway wasn't cutting it. Their line was messy, their veggies were frosted and strewn with miscellaneous veggies floating in bins they weren't supposed to be in but travelled there by way of messy sandwich artists, and one girl made sandwiches while the other one tried to check me out before I had hardly begun my order and then went to hide under the drive thru window to text on her phone while, I assume, there were still cars waiting to order in drive thru. The one making the sandwiches took forever to assemble them and argued with me when I asked for a sandwich to be toasted again. Mind you, I only ordered a footlong and a six inch. On top of all of this, the top of their line and their sneeze guard were filthy, dusty, and smudged. I wouldn't normally go into so much detail, but as someone who used to work at that exact Subway at that exact location, I am very disappointed with my service and how terrible the service has become. As someone who goes to Subway at least twice a week if not 3 times a week, I'm so unhappy with what I witnessed today. I won't be back to that Subway for a very long time.
AA
Adele
Mar 23, 2019
1.0
Sandwich was cold on 1/2 of sandwich gross.told clerk & was told alright. What??
KR
Kevin D Reed
Apr 2, 2018
5.0
The place is nice and clean and the girl working behind the counter was very sweet and had perfect manners plus made a Damn good sandwich. Best experience I have had at a sub shop in a long time. That girl deserves a raise, I think her name was Kelsi
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