When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Decatur. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers reported inconsistent food quality, with some enjoying the wings while others found them overcooked, dry, or poorly seasoned.
Customer Service
Many reviews highlighted poor customer service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Multiple customers noted that the restaurant was often dirty, with unsanitary conditions reported in the dining area.
Order Accuracy
Several customers experienced issues with incorrect orders and difficulty in resolving these problems with staff.
Management Issues
Feedback indicated that management may be struggling to address service and operational problems, leading to a decline in overall customer satisfaction.
DP
Daniel Payton
Dec 23, 2025
1.0
They are selling big wings right now that appear to be on steroids
MM
Matt McConaslay
Sep 27, 2025
3.0
The food is pretty good for fast food. The staff here however. Hardly any English, lobby is filthy all the time, and the drink machine never has anything in it. Lots of homeless hanging around the front.
EM
Elizabeth Maguet
Sep 17, 2025
1.0
Disgusting food totally refried hard and dry. Not fresh food we ate the several times before but never so Disgusting
PR
Paresh Rabari
Aug 19, 2025
5.0
Great experience
RH
Rose Hart
Aug 9, 2025
1.0
I never had such bad wings from wingstop so dry and crunchy pretty sure my ranch isn’t any good and the spicy Korean Q taste horrible even tho that’s my go to. Honestly not sure if it’s spicy Korean Q
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Decatur offer?
Wingstop Decatur offers classic or boneless wings as well as tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the hours of operation for Wingstop Decatur?
Wingstop Decatur is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Decatur offer delivery and pickup services?
Is there a drive-through option at Wingstop Decatur?
No, Wingstop Decatur does not have a drive-through; it is closed for drive-through service every day.
How can I order online from Wingstop Decatur?
You can order online for carryout or delivery through their website at https://www.wingstop.com/location/wingstop-39-decatur-il-62522/menu or via their mobile apps on iOS and Android.
What payment options does Wingstop Decatur accept?
Wingstop Decatur accepts American Express, Discover, Mastercard, and Visa for payments.
Where is Wingstop Decatur located?
Wingstop Decatur is located at 1491 W King St, Decatur, IL 62522, United States.
Are there any spas near Wingstop Decatur where I can relax before or after my meal?
Yes, Dream Spa and M&M Nails are nearby spas where you can enjoy beauty and relaxation services before or after dining at Wingstop Decatur.
Which nearby stores can I visit for electronics or mobile phone needs when I’m at Wingstop Decatur?
Close to Wingstop Decatur, you can visit SoundCheck Music for electronics and musical instruments, Metro by T-Mobile for mobile phones, or Cricket Wireless for mobile phone accessories.
What dining options are available near Wingstop Decatur if I’m looking to try other cuisines?
Near Wingstop Decatur, you can find Las Margaritas Mexican Restaurant and Mi Pueblito for Mexican cuisine, First Wok for Chinese and Asian dishes, as well as Pizza Hut for pizza lovers.