Papa Johns Pizza

3.1
291 reviews
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Business Details

3082 North Main Street, Decatur, IL
62526, United States
(217) 872-7722
https://locations.papajohns.com/united-states/il/62526/decatur/3082-north-main-street
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Decatur, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Decatur pizza for any occasion. Call us for pizza delivery in Decatur or stop by 3082 North Main Street for carryout to order the best pizza in Decatur, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3082 North Main Street, Decatur, IL
62526, United States

Hours

Reviews

3.1
291 reviews
5 stars
108
4 stars
36
3 stars
28
2 stars
18
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including long wait times, unresponsive management, and rude staff.

Food Quality

There were numerous complaints about the quality of food, including incorrect orders, missing toppings, and poorly made pizzas.

Delivery Issues

Customers frequently experienced problems with delivery, such as late arrivals, incorrect deliveries, and lack of communication from staff.

Staff Friendliness

While some reviews praised the friendliness of staff, others noted inconsistency in service quality depending on who was working.

Hygiene Concerns

Several customers expressed concerns about hygiene practices in the store, including unsanitary handling of food.
  • ML
    Macks Lawn Care Crew LLC
    Dec 7, 2025
    5.0
    Very friendly and help me out a whole lot. I had accidentally put something on my pizza that my son was allergic to and they just gave me the pizza and made me the one I needed for free.
  • LT
    La’Marr Twenty-Two
    Nov 19, 2025
    1.0
    Trash as usual. Last three times my food has been horrible. Then on top of that they don’t answer the damn phone so you cant even talk to a manager or have the issue corrected. Management obviously doesn’t care about the quality of the food. They’re just there for the check🚮
  • SH
    Stacy Hupp
    Oct 28, 2025
    5.0
    Philly cheese steak pizza is the best! Staff are very friendly and the place is clean
  • GT
    Greg Trimby
    Oct 24, 2025
    3.0
    We went on wacky Wednesday and took advantage of a large specialty pizza for only $11.00 with coupon. The pizza wasn't even as good as a Jacks frozen pizza. It had less toppings than a Jack's and was missing two ingredients. Sad to say they lost our business.🙁
  • CP
    Chad Pelt
    Sep 22, 2025
    2.0
    I’m a fan of Papa John’s, love the crust, like the sauce, and the garlic butter is divine. With that being said, I have to say this is possibly the worst Papa John’s pizza I’ve ever purchased . It’s not a complicated pizza, it was a beef and bacon pizza on original crust. When I got it home, I live a half mile away, the crust was so crispy that it would shatter when you attempted to bite it or break it. Not to mention it was nearly flat like it hadn’t risen. This was very disappointing, especially since this was my first visit to the Decatur store.
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Decatur, IL?

Papa Johns Pizza is open daily from 9:30 AM. They close at midnight Sunday to Thursday, and stay open until 1:00 AM on Fridays and Saturdays.

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services with no-contact delivery available.