Papa Johns Pizza

3.1
289 reviews
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Business Details

3082 North Main Street, Decatur, IL
62526, United States
(217) 872-7722
https://locations.papajohns.com/united-states/il/62526/decatur/3082-north-main-street
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About

Pizza Restaurant
At Papa Johns Pizza in Decatur, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Decatur pizza for any occasion. Call us for pizza delivery in Decatur or stop by 3082 North Main Street for carryout to order the best pizza in Decatur, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
3082 North Main Street, Decatur, IL
62526, United States

Hours

Reviews

3.1
289 reviews
5 stars
106
4 stars
36
3 stars
28
2 stars
18
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported inconsistent food quality, with issues such as missing toppings, poorly made pizzas, and cold or undercooked items.

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times, and unresolved complaints.

Delivery Issues

Customers frequently experienced problems with delivery, including incorrect orders, long wait times, and lack of communication from delivery drivers.

Cleanliness

Several reviews mentioned unsanitary conditions in the store, including staff not wearing gloves and poor hygiene practices.

Promotions

While some customers appreciated promotional deals, others felt that the quality of food did not match the expectations set by these promotions.
  • LT
    La’Marr Twenty-Two
    5 days ago
    1.0
    Trash as usual. Last three times my food has been horrible. Then on top of that they don’t answer the damn phone so you cant even talk to a manager or have the issue corrected. Management obviously doesn’t care about the quality of the food. They’re just there for the check🚮
  • SH
    Stacy Hupp
    Oct 28, 2025
    5.0
    Philly cheese steak pizza is the best! Staff are very friendly and the place is clean
  • GT
    Greg Trimby
    Oct 24, 2025
    3.0
    We went on wacky Wednesday and took advantage of a large specialty pizza for only $11.00 with coupon. The pizza wasn't even as good as a Jacks frozen pizza. It had less toppings than a Jack's and was missing two ingredients. Sad to say they lost our business.🙁
  • CP
    Chad Pelt
    Sep 22, 2025
    2.0
    I’m a fan of Papa John’s, love the crust, like the sauce, and the garlic butter is divine. With that being said, I have to say this is possibly the worst Papa John’s pizza I’ve ever purchased . It’s not a complicated pizza, it was a beef and bacon pizza on original crust. When I got it home, I live a half mile away, the crust was so crispy that it would shatter when you attempted to bite it or break it. Not to mention it was nearly flat like it hadn’t risen. This was very disappointing, especially since this was my first visit to the Decatur store.
  • DL
    Dakota Leahy
    Sep 17, 2025
    5.0
    The garlic knots are great!
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Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Decatur, IL?

Papa Johns Pizza is open daily from 9:30 AM. They close at midnight Sunday to Thursday, and stay open until 1:00 AM on Fridays and Saturdays.

Does Papa Johns Pizza offer delivery and takeout services?

Yes, Papa Johns Pizza offers both delivery and takeout services with no-contact delivery available.