Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Decatur is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
770 reviews
5 stars
408
4 stars
185
3 stars
88
2 stars
36
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service from staff, leading to frustration.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the restaurant, including dirty floors and tables.
Food Quality
While some customers praised specific menu items, many expressed disappointment with the quality and consistency of the food, citing issues like missing ingredients and overcooked items.
Staff Friendliness
Despite service issues, several customers noted that staff members were friendly and accommodating when they received proper attention.
Pricing Concerns
Many customers felt that the prices were too high for the quality of food received, leading to a perception of poor value.
- LHLIfe HawkDec 28, 20255.0A sips club stop for us. I was pleasantly surprised at the sweet service behind the counter. Asked for a refill on creamer and if we could turn on the fireplace. The lady behind the register was busy and accommodating. Her service was sweet and prompt. If I knew her name I would mention it. Would that others approach thier customer service with such grace. Coffee is still only a 3, but when you with my Sandra it's always a 10. 😊
- JBJanet BroadhackerNov 25, 20251.0Would be nice if I could get service instead of people walking in from street to pickup getting attention before I can even order. I didn't mind as much when someone waiting on order walked up inquiring where her order was. But wow I was not even acknowledged after waiting for the two in line got taken care of then two more ahead of me that should have waited their turn .
- CNConnie NelsonSep 29, 20254.0The food was very good, but the floor was filthy. The carpet is soo dirty. The seat in our booth had cracks in it and the table was dirty too. I think the whole place needs cleaned up and new carpet, tables and chairs.. I might also add alot of the light fixtures didn't have working bulbs.. Clean this place up..
- JTJen TalleySep 21, 20252.0super kind staff but i placed a mobile order and when i arrived was the only customer present, and the only customer on the big screen saying “preparing your order” - waited an additional 15 mins in person while 3 employees chit chatted behind the line. rushed out because i did not expect it to take that long and found that my “no peppers or onions” steak sandwich had both peppers and onions :| if yall are gonna take forever making my $20 half sandwich and cup of mac, AT LEAST GET IT CORRECT PLEASE :,)
- KGKatie GrossSep 20, 20253.0Wanted 6 bagels, waited 12-15 minutes for someone to come to the counter, although at least 5 staff persons had seen us, and I even asked them if they were open. Bagels were fine when we finally were able to purchase, took them home to slice, toast & eat.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Decatur accept reservations?
No, Panera Bread does not accept reservations at this location.
What are the operating hours of Panera Bread Decatur?
Panera Bread is open daily from 7:00 AM to 9:00 PM.
Can I order Panera Bread food online for pickup or delivery?
Yes, you can order online for rapid pick-up or delivery through their website.
What meals does Panera Bread Decatur serve?
They serve breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Panera Bread Decatur a casual dining place?
Yes, the attire at Panera Bread is casual.
Does this Panera Bread location offer catering services?
Yes, they offer catering as one of their services.
Which nearby places can I visit after dining at Panera Bread?
You can visit nearby places like GameStop and Slumberland Furniture for shopping or Walgreens for pharmacy needs.
What mobile phone stores are located near Panera Bread Decatur?
Nearby mobile phone stores include T-Mobile, Cricket Wireless Authorized Retailer, and Boost Mobile.
Are there any Mexican restaurants close to Panera Bread Decatur?
Yes, La Fondita, Tacos & Tequila El Cor, Tacos and Tequila, and El Rodeo Mexican Restaurant are nearby Mexican dining options.