Jimmy John's

3.8

215 reviews

Business Details

Sandwich Restaurant

Jimmy John's

1910 Mt. Zion Rd, Decatur, IL

62521, United States

Monday10:30 AM - 10:00 PM

Tuesday10:30 AM - 10:00 PM

Wednesday10:30 AM - 10:00 PM

Thursday10:30 AM - 10:00 PM

Friday10:30 AM - 10:00 PM

Saturday10:30 AM - 10:00 PM

Sunday10:30 AM - 10:00 PM

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3.8

215 reviews

5 stars

106

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Numerous customers reported poor service, including rude staff and incorrect orders.

While some customers praised the freshness and taste of the sandwiches, others complained about incorrect ingredients and unsatisfactory portions.

Many reviews highlighted slow service, particularly with delivery times, contradicting the brand's 'freaky fast' promise.

A few customers noted the cleanliness of the store, but others pointed out issues with unsanitary practices among staff.

LM
Leo Meyer
Dec 17, 2025
1.0
Every time I order my sandwich I never get the right one they always tell me my order is right and continue to get it wrong
EE
Emily
Oct 6, 2025
3.0
employees dont have good people skills and wont talk to you. they just stare and wait for you to talk
LZ
Laura Zuber
Sep 14, 2025
5.0
They do an awesome job!
RR
Russell Ray
Aug 8, 2025
5.0
They almost lost me with a weak sandwich with barely any tuna. But they were awesome and sent some bodacious slim 5 that were on par with the JJs I know to love. Keep it up guys! Also your driver was amazing 👏
TH
Todd HENRICKS
Oct 2, 2020
1.0
Freaky SLOW!