Many customers reported slow service, with long wait times for both in-store orders and deliveries.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items.
Customer Service
Feedback indicated poor customer service experiences, including rude staff and unprofessional management.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in quality and portion sizes.
HH
HonestReviews100
Dec 23, 2025
2.0
No, seriously this is a lie!
R1
Rogue 1
Nov 20, 2025
1.0
Managment needs to pay attention vs standing around chatting 20 min for a sandwhich is ridiculous bc your employee didnt pay enough attention to the orders they handed out. Where my refund for my wasted time. Hope ur owner know how bad the service is
ZG
Zephaniah Greenwell
Oct 30, 2025
3.0
I've been eating here for over 20 years and will continue to do so, but Jimmy John's is really making me angry with their current changes. They introduced toasted subs and this location was already inexplicably slow. Now it is worse. I used to go in and order and have my sandwich before I finished paying. Recently I waited 15 minutes for them to make a #5. I don't care how busy they are, this is not what Jimmy John's is supposed to be. It is even worse because the toasted sandwiches are not worth the price and the pizza sandwiches are outright bad. Don't buy their promotional items and don't expect prompt service. It is such a disappointment what they have done to this franchise.