Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Decatur? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1948 E Eldorado St .
Location
Hours
Reviews
3.4
357 reviews
5 stars
160
4 stars
44
3 stars
32
2 stars
19
1 star
102
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely long wait times for orders, with some experiencing delays of over two hours and poor communication from staff.
Food Quality
Several reviews mentioned issues with food quality, including undercooked pizzas, incorrect orders, and items not being made as requested.
Customer Service
Many customers expressed dissatisfaction with the attitude and responsiveness of the staff, citing rudeness and lack of assistance from management.
Staffing Problems
Multiple reviews highlighted that the store is often understaffed, leading to slow service and increased wait times.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service during specific visits, indicating potential improvements.
- JCJohnny CNov 4, 20251.0One of the worst Domino’s I have seen. Always understaffed , even when they are staffed NO ONE in there knows what they are doing, everyone is asking each other who is working on what, nobody answers the phone, nobody communicates , they mis- inform us on the tracker, everyone is working AS SLOW as they can. I placed a recent order 30min ago when I arrived they said I have to wait another 30, plus when the pizza was done they forgot to cook the wings. After re-firing the wings, I had to wait another 15min when they finally gave me the wings after the pizza got cold I went to check to make sure the order is right and the lady got upset why i was checking my order and said “ we never give out the wrong thing”. You forgot to fire my order, you think I wont check what you packaged !!!! They absolutely have no clue and running around in circles asking each other stupid questions what order belongs to who and nobody is actually doing anything just go and watch…4 staff members on the floor and all of them are ignoring the phone.
- HWHunter WaddellOct 26, 20251.0I ordered one pizza with bacon and pepperoni and waited 3 hrs for it to be delivered due to the store being understaffed. Ive called 3 times being that I was told I'd receive a refund and have not yet received said refund. The manager Onika is one of the most rudest person hung up on me bc she said I'd have to wait for a evening shift manager I proceeded with are u not a manager who is supposed to help people with issues and bam hung up on me very bad ive had issues in the past with this store on 1948 E Eldorado St. This store is terrible for their service.
- GKGrant KidwellOct 26, 20251.0Horrible, ordered at 4:16pm yesterday for delivery and never got the order. Called multiple times and was told it was being made. This place is a joke and needs to close. DO NOT do business with this establishment
- DVDoozer VandoozerOct 25, 20251.0Not even worth a star horrible service to management not sure if she has a problem but spent a lot of her time in her car instead of helping her people but not wasting anymore time lost a customer along with others today!!
- GEGwen EastinOct 15, 20255.0Pizza very hot and delicious and nice job for Alexis to call and ask about the mushrooms .driver was excellent
Frequently Asked Questions About Domino's Pizza
What types of pizzas does Domino's Pizza in Decatur offer?
Domino's Pizza offers New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas, including a variety of Specialty Pizzas or you can build your own.
What are the delivery hours for Domino's Pizza in Decatur?
Delivery is available from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order pizza for curbside pickup or no-contact delivery?
Yes, Domino's Pizza in Decatur offers curbside pickup, delivery, and no-contact delivery services.
Where is Domino's Pizza located in Decatur?
Domino's Pizza is located at 1948 E Eldorado St, Decatur, IL 62521.
What payment methods are accepted at Domino's Pizza in Decatur?
They accept various payment options including Afterpay, American Express, Apple Pay, Bitcoin, Cash, Credit Cards (Visa, Mastercard, Discover, Diners Club), PayPal, Samsung Pay, and Zelle among others.
What are the takeout hours for Domino's Pizza in Decatur?
Takeout is available daily from 10:30 AM to midnight, with extended hours until 1:00 AM on Friday and Saturday.
Where can I order Domino's Pizza online for delivery or carryout in Decatur?
You can order Domino's Pizza for delivery or carryout online through their website at dominos.com via the provided order URLs.
Are there any nearby automotive stores close to Domino's Pizza in Decatur?
Yes, O'Reilly Auto Parts and Jim's Auto Sales are nearby, which is convenient if you're running errands before picking up your pizza.
What local dining options are near Domino's Pizza in Decatur?
Nearby dining options include McDonald's, House of Gyros, Taqueria La Perlita, and several bars like Petie's Place and Adam's Apple where you can enjoy a variety of foods and drinks before or after your pizza.
Are there accommodation options near Domino's Pizza in Decatur for visitors?
Yes, the Soy City Motel is nearby, providing convenient lodging if you are visiting and want to enjoy Domino's Pizza close to your accommodation.