Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Decatur? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1119 W Wood St .
Location
Hours
Reviews
3.4
280 reviews
5 stars
125
4 stars
34
3 stars
23
2 stars
16
1 star
82
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported extremely long wait times for delivery, with some orders taking over 3 hours and others being canceled without notification.
Order Accuracy
Many reviews highlighted problems with incorrect orders, including wrong toppings and missing items, leading to customer dissatisfaction.
Customer Service
Feedback indicated a lack of professionalism and rudeness from staff, with several customers mentioning poor communication and unhelpful responses.
Food Quality
While some customers praised the food when it was correct, others noted issues with undercooked pizzas and overall inconsistent quality.
Staff Performance
Despite negative experiences, a few reviews praised specific employees, particularly a manager named Mike, for excellent service and customer care.
- EHEli Haskins2 days ago1.0I walked in, told the employee my name, and he just walked to the back and then straight outside. No one else acknowledged me or even looked at me. When someone finally asked if I’d been helped, I explained what happened. She grabbed my food but didn’t apologize, didn’t say anything. No ‘sorry,’ no ‘you’re welcome.’ Just handed it over. Classless and honestly depressing customer service.
- AMAmber McNewNov 12, 20254.0Shout out to Max tonight. Our first delivery driver didn't bring part of our order and said he would be back. He never showed up but Max brought the rest of our food and a 2 liter for a troubles over an hour later. Dude deserves 5 stars for service though because he helped me catch my cat when she bolted for freedom as we were talking. Thanks again for everything Max, you rock!
- JSJoel SiskinNov 4, 20251.0Ordered through domino's app...the app never updated so our pizza got cold outside. Our pizza had zero sauce on it -- I don't mean they skimped, I mean they forgot to add it entirely. We also ordered a pepperoni cheesy bread that was scorched in the oven and delivered as a burnt log. I phoned the store to have our food re-delivered after 2 hours of waiting -- not an exaggeration, we are talking hours -- and the person I spoke to told me to bring the food back in so they could remake it. We ordered food because we are drinking alcohol. It is obviously unsafe to drink and drive. This domino's delivered less than mediocre food and it took them over an hour to deliver it. And customer service was unfortunate. I know this is small fish, but this is basic stuff and they really flubbed it.
- BRBlake RowlandOct 30, 20251.0Ordered pizza online. App said it was ready. I went inside and they said they had to remake my pizza. Got the pizza and it was still made wrong. Won't be going back
- ANAbby NeptunOct 26, 20251.0We usually pick up from this location, but decided to order delivery. From the time it took us to order till the time we got the pizza, we waited over 3 hours for our delivery, called the location 3 times, and each time they said it would be out for delivery in the next 10 minutes. Not to mention the staff were rude. Terrible service, will NEVER order from here again.
Frequently Asked Questions About Domino's Pizza
What types of pizzas can I order at Domino's Pizza in Decatur?
You can enjoy a variety of Specialty Pizzas, or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust bases.
What are the operating hours for Domino's Pizza delivery service in Decatur?
Delivery is available daily from 10:30 AM to midnight, except Fridays and Saturdays when it extends to 1:00 AM.
Can I get my Domino's Pizza order for pickup instead of delivery?
Yes, Domino's offers pickup services with hours matching delivery from 10:30 AM to midnight on weekdays and Sunday, and until 1:00 AM on Fridays and Saturdays.
Does Domino's Pizza in Decatur offer contactless delivery?
Yes, they provide no-contact delivery as one of their pickup and delivery services for customer safety and convenience.
What payment methods are accepted at Domino's Pizza in Decatur?
Domino's accepts various payment options including credit cards (Visa, Mastercard, American Express, Discover, Diners Club), cash, checks, PayPal, Apple Pay, Android Pay, Samsung Pay, Bitcoin, Afterpay, Klarna, Zelle, and more.
Where is Domino's Pizza located in Decatur, IL?
The Domino's Pizza store is located at 1119 W Wood St, Decatur, IL 62522.
Where can I buy energy drinks near Domino's Pizza in Decatur?
You can visit Big Blue Energy Drinks nearby, which is a bar and pub, perfect for grabbing energy drinks before or after your pizza order.
Are there other pizza places near Domino's Pizza in Decatur if I want to try something different?
Yes, nearby options include Garcia's Pizza, Sloan's Calzones, and Donnie's Homespun Pizza, all located conveniently close for varied pizza experiences.
Are there entertainment venues near Domino's Pizza in Decatur for a fun night out?
Yes, Pipe Dreams Studio Theatre is nearby, offering theatre and concert events you might enjoy before or after dining at Domino's.
Can I find sandwich shops near Domino's Pizza in Decatur?
Yes, there are several nearby sandwich shops, including University Dogs, Decatur Headwest Subs, and Head West Sub Stop, great for trying different fast food options.