Dairy Queen Grill & Chill

4.0
512 reviews
Get DirectionsCallWebsite

Business Details

4605 E Maryland St, Decatur, IL
62521-5092, United States
(217) 864-9610
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
4605 E Maryland St, Decatur, IL
62521-5092, United States

Hours

Reviews

4.0
512 reviews
5 stars
248
4 stars
111
3 stars
79
2 stars
31
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are friendly and helpful, while others are reported as rude and inattentive.

Food Consistency

Food quality is inconsistent, with some customers enjoying their meals while others report issues like incorrect orders and poorly prepared items.

Cleanliness

The restaurant's cleanliness is frequently criticized, with reports of dirty tables and unsanitary conditions.

Play Area

The indoor play area is permanently closed, disappointing families who expected it to be available.

Speed of Service

Service speed is often slow, with customers experiencing long wait times for their orders.
  • AS
    Ayden Shain
    1 day ago
    5.0
    The dairy king did something to my chicken but it still was good
  • DO
    Dan O
    2 days ago
    4.0
    Food was as expected for dairy queen. The staff was friendly and my order came out quickly.
  • DS
    Dawn Stanley
    Oct 24, 2025
    1.0
    Took my mom here to eat. When my mom need to use the restroom. I took her in because my mo. Is disabled so she has to use the handicapped stall so I can help her. But someone was in it so we waited a little bit. But she couldn't wait very much longer so I helped her as good as I could into the other stall. Which was very hard to do. When she got done I walked her over to the sink to wash her hands. And the person that came out of the handicapped stall was not handicapped at all and they we're a employee that works there. Kind massed up. If you are not handicapped you don't need to uses that stall at all that is for people that need it. So you need to tell your employees that they not do that.
  • AH
    Alex H
    Aug 20, 2025
    1.0
    Multiple employees just standing around and/or going extremely slow with no regard to customers. Was waiting on two blizzards. The employee made one, put it IN THE FREEZER, walked away to go talk to someone, then minutes later made the other blizzard, while still talking and being distracted. Took over ten minutes for two blizzards when they were slow. Meanwhile, employees are standing around doing nothing while other customers were in line behind me and hadn't even had their orders taken yet. Absolutely ridiculous.
  • GC
    Grey Carter
    Aug 10, 2025
    5.0
    Best Dairy Queen. Clean each time you go in. They move their drive thru like super fast. Theyre the only dairy queen that seems to comprehend food first, then you make the ice cream so it's not melted. They do it right at this one. I have one 2 blocks from me and I purposely drive the 20 minutes to go to this one because of the purpose of food made then take a minute or two later then ice cream. I repeat it because seriously I can't tell you how many times the one on 1st street gives melted ice cream. You want good food, clean restaurant, and not melted ice cream come here.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Decatur, IL?

Dairy Queen Grill & Chill is open daily from 5:30 AM to 10:00 PM, except on Fridays and Saturdays when it stays open until 11:00 PM.

Does Dairy Queen Grill & Chill offer breakfast?

Yes, Dairy Queen Grill & Chill serves breakfast.