Chipotle Mexican Grill

Reviews

• CD

  Christopher Doherty

  1 day ago
  1.0
  The drive through is for mobile orders. Why am I waiting in line for 45 minutes? Unacceptable. The old guy at the window is great though.
• MK

  Michael Kaeb

  2 days ago
  2.0
  Placed an online order for pickup. Several minutes after my scheduled pickup time, the app still showed the order wasn’t even in process, and my name wasn’t on the screen inside the store. When I asked about it, they found my order already sitting on the counter—just not bagged yet. While bagging it, they realized the drink I ordered was out of stock (they did offer a substitute). I left, got to my car, and realized my chips were missing. By the time everything got sorted out, the food was cold. Pretty frustrating experience overall.
• AA

  Ashton

  Feb 28, 2026
  1.0
  Said open till 10, closed before 9…
• IS

  Izabella Scharnett

  Feb 15, 2026
  5.0
  I wanted to take the time to recognize two employees at this Chipotle location —(i believe that’s their names , so sorry if i’m wrong!!) Tatiana and Steven — for consistently providing top-tier, five-star customer service. Every time I visit, they make me feel welcomed, valued, and confident that my order will be made exactly how I like it. One experience that really stood out happened close to closing time when the store had run out of sour cream. I was clearly disappointed, and the employee initially helping me seemed tired and ready to go home, which I completely understand at the end of a long shift. I was about to leave without ordering when Steven, the manager, noticed what was happening. He stopped me before I left and assured me he could fix the situation. With a great attitude and a smile, he found a way to get me sour cream and turned what could have been a negative experience into one of the most positive moments of my day. That level of care and effort truly meant a lot. Tatiana is equally amazing. She has taken my order many times and is always kind, patient, and professional. She makes the experience feel personal and welcoming — even remembering small details about my preferences, like draining the juice from the beans and knowing I enjoy both types of rice. She never rushes me while I’m deciding what I want and always makes sure my order is correct. Seeing her when I walk in lets me know I’m going to have a great experience. The restaurant is consistently clean, and I often see Tatiana and Steven actively maintaining the space, which speaks volumes about their work ethic and pride in their store. While there may occasionally be small hiccups with other staff — which is understandable, especially close to closing — Tatiana and Steven always ensure I leave happy and satisfied. Their professionalism, friendliness, and dedication to customer service truly set this location apart. Thank you both for making every visit a great one!
• VM

  Vee Miller

  Feb 13, 2026
  4.0
  1st time here. It wasn't bad. Service was nice.