At Papa Johns Pizza in Danville, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Danville pizza for any occasion. Call us for pizza delivery in Danville or stop by 302 W FAIRCHILD ST for carryout to order the best pizza in Danville, along with breadsticks, wings, and more!
Many customers experienced significant delays in receiving their orders, often waiting much longer than the estimated time.
Customer Service
Feedback indicates a lack of professionalism and rudeness from staff, with multiple reports of poor handling of complaints.
Order Accuracy
There were numerous complaints about incorrect orders, including wrong items and missing toppings.
Food Quality
Several customers reported issues with food quality, including cold pizzas, undercooked crusts, and insufficient toppings.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, highlighting good experiences with specific staff members.
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Monica Martinez
2 days ago
5.0
My favorite pizza always a great choice! Shout out to Caleb K pizza was on point hot and delicious!! Absolutely the best service!
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Telicia Rylie
Nov 1, 2025
1.0
If they get your order wrong they won’t to not be able to correct it because they outsource the ordering process. I should of know when there was already two customers upset
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Vann Liles
Oct 13, 2025
3.0
I’ve ordered from this location many times, but my recent experience was very disappointing. I placed an order through the app and arrived after receiving the notification that my pizza was ready. When I went into the store, I was told to wait outside and informed that it would be another 20 minutes, even though I had placed the order well in advance. Several other customers who came in for their pickups were also told to wait in their cars. What made the situation worse was the employee’s rude attitude about the delay, especially since the app clearly indicated the order was ready. I normally wouldn’t say anything, but being told my order was ready only to wait nearly 30 more minutes in the parking lot was unacceptable. I’ve ordered from this location many times before, and the pizzas are usually ready in about 10 minutes, sometimes even faster. This was a major letdown compared to the usual service.
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Sandiego Gads
Aug 28, 2025
5.0
hard work,is conclusion , they nice( amigos ) friendly they make sure all , order's make it on time ,hot and better,I recommend 100% all Danville Illinois,
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Melissa Strickler
Aug 21, 2025
5.0
I always have a wonderful experience every time I go into the store. The manager is always polite and helpful and she put up with a lot and definitely deserves to be acknowledged for that and how she handles her employees as well as customers is top notch! She is fair and actually listens to the person. She handles customers and employees very professionally!