Dairy Queen Grill & Chill

4.0
300 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2711 N Vermilion, Danville, IL
61832-1431, United States

Hours

Reviews

4.0
300 reviews
5 stars
142
4 stars
79
3 stars
34
2 stars
15
1 star
30

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, poorly prepared, or not matching menu descriptions.

Service Speed

Customers frequently mentioned slow service, with long wait times for food and orders being incorrect.

Customer Service

There were mixed reviews on customer service, with some praising staff friendliness while others reported rudeness and lack of professionalism.

Cleanliness

Some reviews highlighted cleanliness as a positive aspect, while others noted unsanitary conditions.

Pricing

Several customers felt that the prices were too high for the quality of food received.
  • DA
    Darth Andrew
    Dec 30, 2025
    1.0
    You guys need to bring back that girl that speaks English. Me and my fiance had to repeat our order several times. It was simple a medium peanut butter sundae and a banana split.
  • MC
    Mark Carpenter
    Dec 12, 2025
    5.0
    Had the chicken strip dinner and a chocolate sundae. Was very good 👍 👍👍👍
  • CC
    Car Wash Adam Cooper
    Dec 10, 2025
    1.0
    Dirty restaurant. Nobody speaks English. I ordered a chicken fingers basket and a bbq bacon burger meal. It took almost 20 minutes to get my order, and when I did not only was the food cold, it appeared to have been held for HOURS. The chicken was so hard and dry I couldn't even bite through it. Fry's? Cold limp, wrinkled and greasy. I didn't even try the gravy because it looked like slime and smelled bad. The burger was somewhat, I guess?? better but still cold with wilted lettuce and tomato that was obviously rotten. I'd never set foot in this place again. Also, they over charge. 28 dollars for a 4 piece chicken fingers basket with no drink and a bbq bacon burger meal? Outrageous, not to mention it doesn't match menu prices. I'm glad I couldn't eat it, because I probably would have ended up in the hospital with food poisoning. This place should be closed down.
  • LL
    Leslie
    Nov 26, 2025
    1.0
    I ordered 2 double cheeseburgers with no mustard, then a third double cheeseburger with no ketchup. I wouldn't expect that to be a difficult order to grasp, but somehow they couldn't comprehend what I was asking. Relieved 2 burgers with no bun and just mustard. Whatever family was rotated into working this now is trash.
  • RT
    Raquel Torres
    Sep 20, 2025
    5.0
    Love this place. The food is good and service is also!!

Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill in Danville offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburger®, Chicken Strip Basket, and DQ Cakes.

What are the opening hours for Dairy Queen Grill & Chill located at 2711 N Vermilion?

The restaurant is open daily from 9:30 AM to 9:30 PM.