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Brand Certified

Dairy Queen Grill & Chill

4.0
(301 reviews)

Business Details

2711 N Vermilion, Danville, IL
61832-1431, United States
(217) 213-5009
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2711 N Vermilion, Danville, IL
61832-1431, United States

Hours

Reviews

4.0
301 reviews
5 stars
142
4 stars
79
3 stars
34
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty dining areas and unkempt staff.

Service Quality

Service was frequently criticized for being slow, with many customers experiencing long wait times and incorrect orders.

Food Quality

While some customers enjoyed the food, others reported cold, poorly prepared meals and issues with food freshness.

Customer Experience

Several reviews highlighted rude or unhelpful staff, contributing to a negative overall customer experience.

Pricing Issues

Customers expressed dissatisfaction with pricing, citing overcharges and feeling that the food did not match the cost.
  • KB
    Kevin Byrd
    Feb 24, 2026
    1.0
    Not a very clean place, also there was a guy sitting Indian style on the freezer. Made me sick I about turned around and walked out then someone came to take my order. I will drive right on past this place next time.
  • DA
    Darth Andrew
    Dec 30, 2025
    1.0
    You guys need to bring back that girl that speaks English. Me and my fiance had to repeat our order several times. It was simple a medium peanut butter sundae and a banana split.
  • MC
    Mark Carpenter
    Dec 12, 2025
    5.0
    Had the chicken strip dinner and a chocolate sundae. Was very good 👍 👍👍👍
  • CC
    Car Wash Adam Cooper
    Dec 10, 2025
    1.0
    Dirty restaurant. Nobody speaks English. I ordered a chicken fingers basket and a bbq bacon burger meal. It took almost 20 minutes to get my order, and when I did not only was the food cold, it appeared to have been held for HOURS. The chicken was so hard and dry I couldn't even bite through it. Fry's? Cold limp, wrinkled and greasy. I didn't even try the gravy because it looked like slime and smelled bad. The burger was somewhat, I guess?? better but still cold with wilted lettuce and tomato that was obviously rotten. I'd never set foot in this place again. Also, they over charge. 28 dollars for a 4 piece chicken fingers basket with no drink and a bbq bacon burger meal? Outrageous, not to mention it doesn't match menu prices. I'm glad I couldn't eat it, because I probably would have ended up in the hospital with food poisoning. This place should be closed down.
  • LL
    Leslie
    Nov 26, 2025
    1.0
    I ordered 2 double cheeseburgers with no mustard, then a third double cheeseburger with no ketchup. I wouldn't expect that to be a difficult order to grasp, but somehow they couldn't comprehend what I was asking. Relieved 2 burgers with no bun and just mustard. Whatever family was rotated into working this now is trash.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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