Many customers reported issues with food being cold, poorly prepared, or not matching menu descriptions.
Service Speed
Customers frequently mentioned slow service, with long wait times for food and orders being incorrect.
Customer Service
There were mixed reviews on customer service, with some praising staff friendliness while others reported rudeness and lack of professionalism.
Cleanliness
Some reviews highlighted cleanliness as a positive aspect, while others noted unsanitary conditions.
Pricing
Several customers felt that the prices were too high for the quality of food received.
DA
Darth Andrew
Dec 30, 2025
1.0
You guys need to bring back that girl that speaks English. Me and my fiance had to repeat our order several times. It was simple a medium peanut butter sundae and a banana split.
MC
Mark Carpenter
Dec 12, 2025
5.0
Had the chicken strip dinner and a chocolate sundae. Was very good 👍 👍👍👍
CC
Car Wash Adam Cooper
Dec 10, 2025
1.0
Dirty restaurant. Nobody speaks English.
I ordered a chicken fingers basket and a bbq bacon burger meal. It took almost 20 minutes to get my order, and when I did not only was the food cold, it appeared to have been held for HOURS.
The chicken was so hard and dry I couldn't even bite through it. Fry's? Cold limp, wrinkled and greasy. I didn't even try the gravy because it looked like slime and smelled bad.
The burger was somewhat, I guess??
better but still cold with wilted lettuce and tomato that was obviously rotten.
I'd never set foot in this place again.
Also, they over charge.
28 dollars for a 4 piece chicken fingers basket with no drink and a bbq bacon burger meal?
Outrageous, not to mention it doesn't match menu prices.
I'm glad I couldn't eat it, because I probably would have ended up in the hospital with food poisoning.
This place should be closed down.
LL
Leslie
Nov 26, 2025
1.0
I ordered 2 double cheeseburgers with no mustard, then a third double cheeseburger with no ketchup. I wouldn't expect that to be a difficult order to grasp, but somehow they couldn't comprehend what I was asking. Relieved 2 burgers with no bun and just mustard. Whatever family was rotated into working this now is trash.
RT
Raquel Torres
Sep 20, 2025
5.0
Love this place. The food is good and service is also!!
What are the opening hours for Dairy Queen Grill & Chill located at 2711 N Vermilion?
The restaurant is open daily from 9:30 AM to 9:30 PM.
Does Dairy Queen Grill & Chill have drive-thru and seating options available?
Yes, they have drive-thru service and seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location welcomes families and is good for kids.
Can I place mobile orders or access exclusive deals at Dairy Queen Grill & Chill?
Yes, you can place mobile orders and enjoy mobile deals by downloading their app for exclusive offers.
Where exactly is Dairy Queen Grill & Chill in Danville located?
It is located at 2711 N Vermilion, Danville, IL 61832-1431, USA.
What is the best way to find Dairy Queen Grill & Chill if I am visiting nearby Danville Farmers Market?
Dairy Queen Grill & Chill is close to Danville Farmers Market; after shopping for fresh produce, you can head over to 2711 N Vermilion for snacks and ice cream.
Are there any other fast food or ice cream options near Dairy Queen Grill & Chill on N Vermilion?
Yes, nearby you can find competitor fast food options like Subway, Wingstop, Taco Bell, as well as ice cream shops like Jarlings Custard Cup and The Custard Cup.
Which nearby services can I visit alongside Dairy Queen Grill & Chill if I need vehicle maintenance or gas?
Nearby automotive services include Oil Changers, Quicklube, Circle K, Marathon Gas, Phillips 66 Gas — great to combine a car visit with a meal or treat at Dairy Queen.
How can I contact Dairy Queen Grill & Chill for inquiries or orders?
You can call them at +1 217-213-5009 or place an order online through their official website.