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Wendy's

3.3
(82 reviews)

Business Details

(779) 800-1892

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5501 Northwest Hwy, Crystal Lake, IL
60014, United States

Hours

Reviews

3.3
82 reviews
5 stars
39
4 stars
5
3 stars
5
2 stars
8
1 star
25
  • GD
    Gloria Domingues
    Feb 11, 2026
    5.0
    Chicken Cesar salad so good I like it so much
  • VM
    Valerie Miller
    Feb 1, 2026
    5.0
    The service was awesome. Everyone was super friendly and helpful.
  • AS
    Arturo Silva
    Jan 26, 2026
    5.0
    I came in a week ago and they were very busy and forgot 3 burgers I called and talked to a manger he apologized and said next time I come up they would replace it and toss in a meal for the accident I came up tonight and with no hesitation the manager Jeremy and staff took care of it. I recommend this location to everyone they were polite and fast. Most places make you feel like ur lying to get a free meal but these guys were excellent wish I could give them 10 stars
  • SS
    Steve
    Jan 14, 2026
    1.0
    Wendy's has changed (ruined) the biggie bag meals. So sad, that was my go to cheap lunch meal.
  • II
    ItsJustSam
    Dec 7, 2025
    2.0
    I frequent this Wendy’s, and I genuinely appreciate the employees here — special shoutout to the “good-manners kid.” I always get great service and consistently solid food. But today? Today was a journey. From the moment I opened the bag, something in my soul whispered that danger was near. I reached for the spicy nuggets — usually my reliable partner in crime, only to be met with a texture that could only be described as “left on a counter during a solar eclipse.” They tasted like they had been sitting out for an hour reconsidering their purpose in life. The regular nuggets joined the rebellion too: stale, sad, and utterly devoid of joy. The burger? Acceptable, but not enough to save the sinking ship. And then… the fries. My last hope. My final prayer. I bit into what might be the limpest, soggiest fry ever to emerge from a fryer. A fry so defeated that even gravity took pity on it. Truly tragic. Honestly, the best part of the entire meal was the ranch, and that should never be the case. Did not finish any item but the drink.

Frequently Asked Questions About Wendy's

Is 5501 Northwest Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Crystal Lake, IL?

The drive-thru at Wendy's 5501 Northwest Hwy is open from 6:30 AM to 1:00 AM Monday through Friday, and from 7:00 AM to 1:00 AM on weekends.

Brand Certified Facts from Wendy's

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Certified March 01, 2026Yext Knowledge Graph
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