Taco Bell

3.7
776 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 420 Virginia St in Crystal Lake. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
420 Virginia St, Crystal Lake, IL
60014, United States

Hours

Reviews

3.7
776 reviews
5 stars
319
4 stars
183
3 stars
127
2 stars
34
1 star
113

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.

Food Quality

While some customers enjoyed the food, many complained about stale or cold items, as well as incorrect orders.

Cleanliness

The facility was noted as clean by some, but there were also reports of unsanitary conditions, including hair in food and dirty bathrooms.

Staff Attitude

Several reviews highlighted rude behavior from staff, particularly management, which negatively impacted customer experiences.
  • S8
    S 87
    1 day ago
    1.0
    Was hungry but waited a few extra hours to order until 2PM Happy Hour (cheaper drinks). Wanted to try the new Confetti freeze. Went to order in the app and found out this location doesn't discount the freezes during happy hour anymore. Switched to other nearby location to confirm that they do discount freezes etc during Happy Hour, and yes they do. I hope it's worth being this cheap towards your customers that you keep the freezes $3.99 even from 2-5PM. We will take our frequent business to the other location from now on. (Not the first time we've compared locations like this, prices also tend to be worse at this Virginia location for the same items). Usually pretty friendly service from the employees here, not upset at them, it's clear management at this location likes to overcharge compared to other locations 5 minutes away. Pinch pennies, lose dollars, won't be back. Some of the other happy hour drinks here were only down to $2, when the brand new freeze at the other location was all the way down to $1. Everyone is hurting for money right now and this location won't even give you a break on a drink for a few hours in the afternoon.
  • GP
    Greg Park
    Dec 23, 2025
    3.0
    This Taco Bell always takes forever, drive thru? Better give it 20 minutes
  • SE
    Samuel Edfors
    Dec 17, 2025
    3.0
    Slow and incorrect items regularly
  • HT
    Helly Trinth
    Dec 2, 2025
    4.0
    I really love taco bell, one of my favourite fastfood chains. Recently visited this location and I got mix feelings about it. The food was great, fresh ingredients, the fries were hot and crisp, nothing to complain about here, but the service was a little disappointing. First of all, we had to ask to get our table cleaned, I understand that it was very busy, but other places somehow manage to always keep the tables clean. Not a big deal to be honest. Second of all, they forgot a part of my order and I had to remind them about it and had to wait for it to be made. Other than that, I had a great experience
  • CC
    Conor Cook
    Nov 30, 2025
    4.0
    We came here on Friday, November 21, 2025 after a fun evening in Crystal Lake. One of Taco Bell’s perks is that they are open until 4 in the morning. The food is always pretty good, but I do kind of prefer face to face service and don’t enjoy kiosks very much. Again not much to note on but good experience. (Written 11-30-25)

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 420 Virginia St, Crystal Lake?

The Taco Bell at 420 Virginia St is open Monday to Wednesday and Sunday from 7:00 AM to 3:00 AM, and Thursday to Saturday from 7:00 AM to 4:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has drive-through hours matching the regular open hours, from 7:00 AM to as late as 4:00 AM on some days.