Taco Bell

3.7
766 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 420 Virginia St in Crystal Lake. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
420 Virginia St, Crystal Lake, IL
60014, United States

Hours

Reviews

3.7
766 reviews
5 stars
315
4 stars
180
3 stars
125
2 stars
35
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with several customers reporting poor treatment and disrespectful interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served, leading to frustration and disappointment.

Food Quality

While some customers enjoyed the food, others reported stale or cold items, and a general decline in quality compared to previous experiences.

Cleanliness

The restaurant was noted for being clean, but there were also reports of unsanitary conditions, including hair in food and poor bathroom hygiene.

Pricing Concerns

Several customers expressed dissatisfaction with high prices relative to portion sizes and quality, feeling that they were not getting good value for their money.
  • BH
    Brett Holman
    Oct 15, 2025
    5.0
    They brought back chili cheese burritos for a "limited time", and during my childhood in the 80s and early 90s, I used to live off of these. Now, I realize they are not nutritious in any way, nor are they good for you, but they are absolutely delicious! When the girl who worked there asked me if I needed anything else, I told her that I would appreciate it if she would let corporate know that they should bring the chili cheese burrito back until the end of time because I just can't get enough of them. It's pretty tough considering I just lost over 120 pounds, but every now and then you just have to treat yourself. I can't think of much else that I would like besides this very item. The girl had a very good sense of humor and let out a giggle and promised she would send a note to corporate on my behalf!
  • EG
    Eddie Galindo
    Oct 12, 2025
    1.0
    Mexican pizza tortilla tastes stale twice in a week!!!
  • RM
    Ryan Mckenzie
    Oct 5, 2025
    5.0
    Love it
  • HN
    Hiren Nayak
    Sep 20, 2025
    1.0
    Such a small portion for side order of potatoes. All other locations provide in regular size containers for side order of potatoes. But this one doesn’t value the money you spent at this location.
  • KA
    Karen Alfonso
    Sep 17, 2025
    1.0
    We waiting for 40 minutes for our order pick up. The assistant manager was so rude when I asked her how much longer. They were short staffed I get that but never be rude to the customer. She told me she had no idea how long it will tahe. She was so very rude and yelled it like I am a child. Where is respect for customers and professionalism it's completely out the door. She should lose her job. She was rude to everyone who spoke to her. Will not be visiting this store again.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 420 Virginia St, Crystal Lake?

The Taco Bell at 420 Virginia St is open Monday to Wednesday and Sunday from 7:00 AM to 3:00 AM, and Thursday to Saturday from 7:00 AM to 4:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has drive-through hours matching the regular open hours, from 7:00 AM to as late as 4:00 AM on some days.