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Taco Bell

3.7
(781 reviews)

Business Details

420 Virginia St, Crystal Lake, IL
60014, United States
(815) 459-3377

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 420 Virginia St in Crystal Lake. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
420 Virginia St, Crystal Lake, IL
60014, United States

Hours

Reviews

3.7
781 reviews
5 stars
321
4 stars
184
3 stars
128
2 stars
34
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Order Accuracy

A significant number of customers reported incorrect orders, with missing items or wrong modifications frequently occurring.

Food Quality

While some customers enjoyed the food, many complained about stale or poorly prepared items, leading to dissatisfaction.

Pricing Issues

Several reviews mentioned high prices compared to other locations, with some customers feeling overcharged for their orders.

Cleanliness Concerns

Multiple customers noted unsanitary conditions, including dirty bathrooms and food handling issues.
  • JP
    Jay Panganiban
    Feb 18, 2026
    1.0
    This place sucks. Workers are rude and lazy. I ordered to go and they didn't even say who it was for and just threw the bag on the counter. In the bag, the fries spilled all over and the chicken was burnt to a crisp and my son couldn't even eat it.
  • AO
    Autumn Orlick
    Feb 12, 2026
    5.0
    I placed a really big order to pick up in the drive through around 7pm on 2/12 and every single one of my items was correct and it came out very fast. Whoever was working I love you.
  • PL
    Preston L
    Jan 23, 2026
    1.0
    Im usually an avid taco bell goer at this location and usually nothing bad ever happens and I actually enjoy it... not the case tonight 2/3 locos tacos had hair in it and these nuggets... well... can see for yourself... absolutely appalling...
  • S8
    S 87
    Jan 11, 2026
    1.0
    Was hungry but waited a few extra hours to order until 2PM Happy Hour (cheaper drinks). Wanted to try the new Confetti freeze. Went to order in the app and found out this location doesn't discount the freezes during happy hour anymore. Switched to other nearby location to confirm that they do discount freezes etc during Happy Hour, and yes they do. I hope it's worth being this cheap towards your customers that you keep the freezes $3.99 even from 2-5PM. We will take our frequent business to the other location from now on. (Not the first time we've compared locations like this, prices also tend to be worse at this Virginia location for the same items). Usually pretty friendly service from the employees here, not upset at them, it's clear management at this location likes to overcharge compared to other locations 5 minutes away. Pinch pennies, lose dollars, won't be back. Some of the other happy hour drinks here were only down to $2, when the brand new freeze at the other location was all the way down to $1. Everyone is hurting for money right now and this location won't even give you a break on a drink for a few hours in the afternoon.
  • GP
    Greg Park
    Dec 23, 2025
    3.0
    This Taco Bell always takes forever, drive thru? Better give it 20 minutes

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 420 Virginia St, Crystal Lake?

The Taco Bell at 420 Virginia St is open Monday to Wednesday and Sunday from 7:00 AM to 3:00 AM, and Thursday to Saturday from 7:00 AM to 4:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has drive-through hours matching the regular open hours, from 7:00 AM to as late as 4:00 AM on some days.

Brand Certified Facts from Taco Bell

This information is certified by Taco Bell and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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