Pizza Hut

Reviews

• S8

  S 87

  Jan 29, 2026
  1.0
  We tried to get 2 pizzas a few Sundays ago when the Bears were playing. So you can expect a pizza place might be busy. We ordered ahead. Waited for almost an hour extra anyway. There were 2 employees trying to keep up with tons of orders, we don't really blame them for struggling, they needed more help. Watched as the employees kept dropping the pizza cutter on the ground and having to wash it every time. When they finally asked for my name and order, it turned out my pizzas were sitting there ready for most of the time I was there, but it took them that long to come get my name and just hand me the order. Got home and realized I had 2 incredibly overdone dark brown pizzas that tasted terrible. Worst of all there has been no response to 2 attempts to send in feedback and try to receive some compensation, we get an email reply that says the message will be forwarded to the specific store, and then no reply. Lots of issues with food orders everywhere these days but places usually at least respond to complaints and issue refunds or offer to correct the mistake. Management at this location apparently doesn't care about any feedback they are receiving. It's funny because we just recently kind of rediscovered Pizza Hut and that we enjoy their pizza so we had already made multiple visits in a short span of time. It costs right around twice as much for a similar basic large pizza as LC ($5 vs $10) but the taste seemed worth it. But now with this experience we feel like we'll stop going here. It was bad timing to go on a football Sunday, long wait and burned pizza, all of that could be understood if at least someone cared to reply and try to make it right when you send in a comment. But knowing that nobody will even reply if you have a complaint, I guess we will stop going here. We have had friendly interactions with the employees, this isn't aimed at them.
• BM

  Bob Mannie

  Jan 20, 2026
  1.0
  Food tasted bland and light on ingredients. Staff seemed like they did not want to be working. Dirty restaurant too. Threw out food after a bite. Just go to dominos.
• BA

  Blake Arseneaux

  Jan 3, 2026
  1.0
  I almost never write all negatives in a review but I was very disappointed. Ordered ahead and followed the timing of the order. When I got to the store it said my order would be ready in two minutes. I waited 20 minutes at the store extra. I wouldn't be here if the pizza was good. It was worse than frozen pizza.
• SS

  Sam Stoll

  Oct 26, 2025
  1.0
  Food was horrible. Called and spoke to the manager and he was like sorry we have some old dough. Really dude like nothing. I spent $75 for garbage literally threw it all in the garbage. Don’t waste your time. Pizza Hut used to be good.

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