Panera Bread

4.0
502 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Crystal Lake is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Panera Bread
5950 Northwest Highway, Crystal Lake, IL
60014, United States

Hours

Reviews

4.0
502 reviews
5 stars
277
4 stars
91
3 stars
48
2 stars
34
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and incorrect orders.

Cleanliness

Multiple reviews highlighted dirty dining areas and unclean tables, impacting the overall experience.

Portion Sizes

Many customers expressed dissatisfaction with the portion sizes relative to the prices, feeling they were not getting good value.

Food Quality

While some enjoyed the food, there were numerous complaints about food quality, including cold items and incorrect preparations.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • MJ
    Matt Jordan
    2 days ago
    5.0
    Great food and amazing staff
  • CM
    Cheri Moehling
    Nov 15, 2025
    2.0
    Portions have gotten small, no flavor to sandwich
  • PH
    Pamela Hudson
    Nov 6, 2025
    5.0
    We met my son, daughter-in-law and granddaughters for lunch. My daughter-in-law arrived before us and said that Ethan had pulled together a table for our group, adjusted the blinds as it was warm in there and offered some broken cookies for the kids as they couldn't be sold. Another gentleman came and cleared some plates. The staff couldn't have been nicer. We enjoyed our lunch.
  • DK
    Danielle Krall
    Nov 6, 2025
    5.0
    The Sips Club brought us in, the food and atmosphere kept bringing us back! Great location with wonderful service, every time!
  • AH
    alice henders
    Oct 28, 2025
    3.0
    I ordered online. I got a chicken salad sandwich and it had a negligible amount of chicken salad on it, not spread out at all on the bread. Then the tomato slices were still stuck together stacked on top of each other. Had to put the sandwich together myself essentially. A bit expensive for this kind of thing. Otherwise, everything tasted fine.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Crystal Lake accept reservations?

No, Panera Bread in Crystal Lake does not accept reservations.

What are the opening hours of Panera Bread Crystal Lake?

Panera Bread Crystal Lake is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.