Business Details
About
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Crystal Lake at the corner of Route 14 and Manor Road in the Rose Plaza.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.2
1,519 reviews
5 stars
902
4 stars
334
3 stars
127
2 stars
63
1 star
93
What are people saying?
AI-generated from recent customer reviews
Food Quality
Inconsistencies in food quality were noted, with some customers reporting overcooked or poorly seasoned dishes, while others praised specific items like the blooming onion and steak.
Service Experience
Service quality varied significantly; while some customers highlighted exceptional service from specific servers, others reported poor service, long wait times, and disorganization.
Atmosphere
The restaurant was generally described as clean and well-maintained, with a pleasant atmosphere, although some customers found it too noisy or uncomfortable.
Value for Money
Many customers felt that the food quality did not justify the prices, citing small portions and high costs as reasons for disappointment.
Customer Loyalty
Despite mixed experiences, several customers expressed a willingness to return, often mentioning specific servers who provided excellent service.
- LGLINDA Garofalo6 days ago5.0Have not been to outback steakhouse in years. Food was wonderful loved our male waiter very nice, fast courteous. Had the brownie dessert. The whole meal was perfect
- LMLois MosbyNov 14, 20255.0We ordered the Kabobs, fabulous! The best delivery order of any food ever. All our food was properly cooked and our great delivery driver got our food to us in record time. The food was warm and delicious. They remembered all the condiments, perfection in a bag!
- HMHeidi MilkeNov 3, 20255.0I ordered for pick up. Food was excellent as usual, ready when promised. Filets cooked to perfection.
- JLJoe “Joey LaLa” LaOct 18, 20255.0From the moment we created our rewards Account online and set up a reservation. Once we arrived we were greeted by the manager Becca, who was the most accommodating as I recently went under reconstructive knee surgery. With seating accommodations and so much more. I know I kept her and Adam a lil to long with conversations and that’s what great service tho is all about building rapport. I would recommend that any date night family night or just a good night out for a good meal, and be treated with great service come to the outback here in Crystal Lake.
- AKAndy KatzOct 11, 20253.0Haven't been in a long time, came into a little cash and thought we'd go for lunch, just appetizers, ones we hadn't tried before, sort of a new experience at a previous old favorite spot. Waitress and service was great, but that's the best I can say for the visit. We got a flight of baby margaritas of different flavors that was pretty good but the margarita at Bonefish is way better. I love onion rings, have since I was a kid but the Blooming Onion was awful. It was more Southwestern than I expected which I could handle, but was turned off by the uncooked, gloopy batter and clumps of undistributed seasoning in a few places near the center, plus it was way over salted. The chips that came with the spinach cheese dip were also over salted and overcooked, had a slightly acrid taste that actually overpowered the dip flavor, which wasn't that strong to begin with. We ordered more bread to eat it with instead, which improved the dish. We got an old standby, the coconut shrimp with the marmalade sauce, and they tasted OK but it was kind of sad how small the size of shrimp had become, barely a bite each. We left so underwhelmed and disappointed that we had squandered our little boon, both of us feeling like we wouldn't be back, nothing really to go back for.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular opening hours of Outback Steakhouse in Crystal Lake?
Outback Steakhouse is open Monday to Thursday from 3:00 PM to 9:30 PM, Friday and Saturday from 11:00 AM to 10:30 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer any specials during certain times?
Yes, they have happy hour every day from 4:00 PM to 6:00 PM with special drinks and food.
What types of payment does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
What meal services are available at Outback Steakhouse?
They serve lunch, dinner, and have a happy hour menu.
Is there a gluten-free menu available?
Yes, Outback Steakhouse recommends gluten-free menu items which can be viewed online via their dedicated gluten-free menu page.
Can I order food for delivery or pickup at Outback Steakhouse?
Yes, Outback offers in-store pickup, curbside pickup, delivery including same-day and no-contact delivery options.
Where is Outback Steakhouse located in Crystal Lake?
It is located at 4751 Northwest Highway, at the corner of Route 14 and Manor Road in the Rose Plaza.
What are some nearby places of interest where I can visit before or after dining at Outback Steakhouse?
You can visit Chuck E. Cheese for family fun, Baskin-Robbins for dessert, or Portillo's for a quick fast-food experience, all located nearby in Crystal Lake.
Are there nearby medical or wellness centers close to Outback Steakhouse?
Yes, Crystal Lake Family Wellness, Dr. Gary Sterczek Optometrist, and IBJI Doctors' Office are nearby if you need health services before or after your visit.
Where can I find shopping options around Outback Steakhouse in Crystal Lake?
Men's Wearhouse for menswear, Mattress Firm for furniture, and U.S. Cellular Authorized Agent for mobile phones are nearby shopping choices.