Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Crystal Lake at the corner of Route 14 and Manor Road in the Rose Plaza.
Many customers praised the excellent and attentive service from staff, highlighting specific servers who made their dining experiences memorable.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported issues with over-seasoning, undercooked items, and inconsistencies in preparation.
Atmosphere
The restaurant was often described as clean and having a pleasant atmosphere, contributing positively to the overall dining experience.
Inconsistency
Several reviews noted inconsistencies in food preparation and service, with some customers experiencing long wait times and errors in their orders.
SH
Steven Harrison
Feb 22, 2026
5.0
The food and service was excellent.
JP
Jackie Payne
Feb 12, 2026
5.0
I have been going here for years. Always great food and great service
JM
Janet M
Feb 7, 2026
2.0
We went on a Saturday afternoon.
The hostess and waitress were awesome. The salad tasted good but the cucumbers looked like cucumber had been frozen and turned translucent because of it. The bread was old, reheated and as soon as cooled off was very hard. Ordered medium rare steak got dark red in center not warm and pink. It was raw in the middle. The coconut shrimp, one (the last one I ate) had uncooked batter on it and tasted fermented. Not sure if someone was playing games in kitchen but food was gross. We both had upset stomachs the rest of the day and that was the only thing we ate all day.
PK
Peg K
Feb 7, 2026
5.0
Ordering pick up - All items and extra condiments were in the bag. Everything tasted great & staff was very friendly and helpful at pick up.
CP
Christian Parrott
Jan 26, 2026
4.0
My husband loves Outback! Every year we go to Outback for my husband's birthday dinner. I like Outback as well (not as much as my husband), but I don't find they use a little too much salt in there food. Essentially, the baked potatoes. I admit, the service here is excellent! Everytime we got we have the best waiter/waitress. Even when they are really busy, their servers are always on top of taking care of you!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the regular opening hours of Outback Steakhouse in Crystal Lake?
Outback Steakhouse is open Monday to Thursday from 3:00 PM to 9:30 PM, Friday and Saturday from 11:00 AM to 10:30 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse offer any specials during certain times?
Yes, they have happy hour every day from 4:00 PM to 6:00 PM with special drinks and food.
What types of payment does Outback Steakhouse accept?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
What meal services are available at Outback Steakhouse?
They serve lunch, dinner, and have a happy hour menu.
Is there a gluten-free menu available?
Yes, Outback Steakhouse recommends gluten-free menu items which can be viewed online via their dedicated gluten-free menu page.
Can I order food for delivery or pickup at Outback Steakhouse?
Yes, Outback offers in-store pickup, curbside pickup, delivery including same-day and no-contact delivery options.
Where is Outback Steakhouse located in Crystal Lake?
It is located at 4751 Northwest Highway, at the corner of Route 14 and Manor Road in the Rose Plaza.
What are some nearby places of interest where I can visit before or after dining at Outback Steakhouse?
You can visit Chuck E. Cheese for family fun, Baskin-Robbins for dessert, or Portillo's for a quick fast-food experience, all located nearby in Crystal Lake.
Are there nearby medical or wellness centers close to Outback Steakhouse?
Yes, Crystal Lake Family Wellness, Dr. Gary Sterczek Optometrist, and IBJI Doctors' Office are nearby if you need health services before or after your visit.
Where can I find shopping options around Outback Steakhouse in Crystal Lake?
Men's Wearhouse for menswear, Mattress Firm for furniture, and U.S. Cellular Authorized Agent for mobile phones are nearby shopping choices.
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