Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
885 reviews
5 stars
334
4 stars
169
3 stars
152
2 stars
69
1 star
161
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the bathrooms and dining area.
Service Speed
While some customers praised the quick service, others experienced long wait times and slow order processing.
Staff Attitude
Customer experiences varied, with some noting friendly and polite staff, while others reported unprofessional behavior.
Food Quality
Feedback on food quality was mixed, with some enjoying fresh meals while others received cold or poorly prepared items.
- DGDeborah GoodeNov 15, 20255.0Warm dining there nice cozy
- JSJoe SOct 31, 20251.0Twice now I have ordered from this place with what’s suppose to have the monopoly pieces on them, DONT!!! So why am I paying for items on the menu that play for monopoly and not getting monopoly pieces with my items?
- AKAvocado KnivesOct 30, 20252.0I’ve read the other reviews on this place and I do not disagree with the others, BUT personally my experience here has been okay… (despite having something in my drink yesterday, not sure what it was 😬). However I kid you not, I was using the restroom and saw an employee go in, use the restroom, stand in front of the sink and LEAVE, didn’t even bother to wash her hands. Yes you can wash your hands in the kitchen too, but you’re touching all sorts of germs in the bathroom and then you go in doing your job handling food??? Yikes. 🫥 I gave this place two stars only because my experience is an okay-ish place to eat.
- ICIan CavanaughOct 11, 20251.0I don’t write reviews typically unless they are good but I just had the most insane experience. Didn’t think I was in a rush but after 18 mins from pulling in to getting to the window for a short line is already crazy but willing to give them the benefit of the doubt. But then we order a Diet Coke, coffee, 2 sausage breakfast burritos and 2 sausage McMuffins; which I had to repeat no less than a half a dozen times because they kept adding random items to the screen…. These are value menu things. They then tell us to pull into a spot to wait. I say no just give us a refund and that takes no joke another 5-6 mins…. These are things that are done and ready before we even ordered it. If we have to wait for that order there is nothing they are capable or having ready at the window
- LBLydia BlackOct 4, 20255.0Connected to a gas station, but I've been many times and the food is the same as a stand alone McDonald's!
Frequently Asked Questions About McDonald's
What are McDonald's Crystal Lake's regular operating hours?
McDonald's Crystal Lake is open 24 hours every day of the week.
What are the drive-thru hours for McDonald's Crystal Lake?
The drive-thru is open from 4:00 AM to 1:00 AM Monday through Saturday, and from 4:00 AM to midnight on Sundays.
Does McDonald's Crystal Lake offer delivery services?
Yes, delivery is available daily from 4:30 AM to 12:30 AM except Sunday when delivery ends at 11:30 PM. Services include curbside pickup, same-day delivery, and no-contact delivery.
Can I order McDonald's through their mobile app?
Yes, you can order via the McDonald's App available for iOS and Android devices.
What payment methods does McDonald's Crystal Lake accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at the McDonald's Crystal Lake location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is McDonald's Crystal Lake located?
It is located at 7617 Rt 14, Crystal Lake, IL 60012, USA.
Are there any nearby gas stations close to McDonald's Crystal Lake?
Yes, nearby gas stations include bp America, BP, Shell, and Circle K, which can be convenient for customers stopping for fuel or snacks before or after visiting McDonald's.
What attractions are near McDonald's Crystal Lake for visitors to explore?
Visitors can check out Crystal Lake Park District Palmer House museum and park nearby, a great spot to visit before or after dining at McDonald's.
Are there any car dealerships near McDonald's Crystal Lake?
Yes, there are several car dealerships including Brilliance Honda Of Crystal Lake, Viking Dodge, and Kal's Cars Inc nearby, which visitors can visit along with McDonald's for convenience.