Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 6140 Northwest Hwy, Crystal Lake, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (815) 356-8628. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,161 reviews
5 stars
654
4 stars
292
3 stars
111
2 stars
42
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some employees praised for helpfulness while others were criticized for rudeness and lack of assistance.
Pricing
Many customers expressed dissatisfaction with high prices compared to competitors, with some feeling that the store's pricing strategy is unfair.
Product Quality
Several complaints about expired or poor-quality products, particularly in the bakery and deli sections, leading to disappointment among customers.
Store Cleanliness
The store is generally reported as clean and well-organized, although some customers noted issues with dirty aisles and disorganization in certain departments.
Online Ordering Issues
Customers experienced significant problems with online orders, including unavailability of items and poor customer service during the pickup process.
- NNnsnsn6 days ago1.0Was waiting at the deli and the only workers were all chatting with a single customer for a while, when one of the workers approached us it was to go to abother part of the back counter and do nothing at all! Continued to wait even after one of the workers kept glancing at me yet not attending me but the second i left, they attended another costumer!!
- GAgisselle aguilarDec 23, 20251.0I called 4x and no one knew where to direct me I ask them to take me and they said “no sorry” 🤣🤣🤣
- MPMargaret PfeiferDec 9, 20251.0This Jewel have the worst bakery department every time I ask for help I feel like I'm interrupting those girls talking. They never acknowledge you they pretend that they don't see you if it wasn't for us customers they wouldn't need you
- MOMandy ODec 7, 20253.0Out of coffee cake that I wanted but really nice cashiers!
- NMNick MonteleoneNov 26, 20255.0I wanted to share my recent experience with the deli counter at Jewel. I went to Jewel right before Thanksgiving, and it was as busy as forever. I have a family member visiting who keeps kosher, and I was at a loss when trying to find kosher items while the place was so busy. Enter Gio and Tony. These two phenomenal employees were there for me when I was at a loss.They helped me out tremendously- answering my questions and helping to choose the right meat; I finally settled on pastrami. Thank you so much Gio and Tony! Hey mgmt- these two deserve a raise. This is the way.
Frequently Asked Questions About Jewel-Osco
Does Jewel-Osco accept SNAP EBT?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 6140 Northwest Hwy, Crystal Lake, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 6140 Northwest Hwy, Crystal Lake, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Jewel-Osco accept SNAP EBT for grocery purchases?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases including grocery delivery and Drive Up & Go™ pickup orders.
What payment methods are accepted at Jewel-Osco in Crystal Lake?
Jewel-Osco accepts a variety of payment options including American Express, Apple Pay, Cash, Discover, MasterCard, Visa, Android Pay, Samsung Pay, and more.
What are the operating hours for Jewel-Osco at 6140 Northwest Hwy?
Jewel-Osco is open 24 hours daily, seven days a week, with special holiday hours on certain dates such as closing early on November 27, December 24, and December 31, and closed on December 25.
Does the Jewel-Osco location in Crystal Lake have a pharmacy?
Yes, Jewel-Osco at 6140 Northwest Hwy has a pharmacy to handle prescriptions and immunizations.
What types of pickup and delivery services does Jewel-Osco offer?
Jewel-Osco offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services to accommodate your shopping needs.
Is an appointment required for a COVID-19 vaccine at Jewel-Osco Crystal Lake?
Yes, a COVID-19 vaccine appointment is required. Eligibility and appointment scheduling details are available on their website.
Can I send groceries as a gift through Jewel-Osco?
Yes, you can send groceries as a gift by selecting the "Make this order a gift" option at checkout and providing the recipient's information.
What nearby financial services can I find around Jewel-Osco Crystal Lake?
Nearby financial services include Coinme for cryptocurrency exchange, Huntington Bank ATM (Walk Up), TCF Bank, and Western Union money transfer services, which can be convenient for your banking or money transfer needs while shopping.
Are there dining options near Jewel-Osco Crystal Lake?
Yes, nearby dining options include ZENSHI Handcrafted Sushi for Asian cuisine, Subway for sandwiches, Domino's Pizza, Papa John's Pizza, and El Burrito Mexican Restaurant, perfect for grabbing a meal before or after your grocery visit.
What entertainment and shopping options are available near Jewel-Osco?
Close to Jewel-Osco you can find Redbox for movie rentals, Hobby Lobby for crafts and home goods, The Commons of Crystal Lake shopping center, and Jump!Zone Crystal Lake amusement park, providing fun and shopping opportunities nearby.