Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6000 Northwest Highway in Crystal Lake is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
561 reviews
5 stars
327
4 stars
117
3 stars
52
2 stars
30
1 star
35
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting them as delicious and fresh, though some mentioned inconsistency in temperature and flavor.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost did not match the quality of the food.
Service
Feedback on service was mixed; while some praised the friendliness of the staff, others reported poor customer service and mistakes with orders.
Cleanliness
Several customers noted issues with cleanliness, particularly regarding the dining area and floors.
Consistency
While many customers appreciated the consistent quality of food, some expressed disappointment in the variability of their experiences.
- JBJulie Bunce3 days ago2.0Mushy fries too much salt! Burger just ok. Shake which i had to remind that I ordered anyway just like McDonald's ugh! Skip this location I've enjoyed rockford location but not this one sorry...
- SISilviya IvanovaNov 8, 20255.0Best fries and strawberry shake! Hands down!
- MRMely ReynosoNov 3, 20254.0The burgers and fries are delicious. My kids like to eat the peanuts while we wait for the food.
- JLJessica LynnOct 27, 20255.0My son & I got shakes. Peanut butter, chocolate & bacon. Strawberry, banana & chocolate. We Were both very happy with our shakes
- VTVictoria TrinidadOct 10, 20252.0I usually like this place but tonight no so much. If I’m paying over $20,00 for a cheeseburger fries and a shake then it better be worth it. First off my food was cold. The cheeseburger was okay but would have been better if it were at least warm. Secondly, the fries 1/4th of the portion were burnt and they were cold. This leads me to believe they mixed old fries with older burnt fries. The only item that was pretty good was the peanut butter and chocolate milkshake. It was cold as it was supposed to be but could have been better. It’s very disappointing there isn’t any consistency.over at this establishment. Do better please . Thank you .
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Crystal Lake accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys at 6000 Northwest Highway?
Five Guys in Crystal Lake is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, delivery is available every day from 11:00 AM to 9:30 PM. You can order online at the provided delivery URL.
Can I customize my burger or milkshake at Five Guys?
Absolutely! There are over 250,000 ways to customize your burger and more than 1,000 milkshake combinations to satisfy your craving.
What payment options are accepted at Five Guys Crystal Lake?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there outdoor seating and is the restaurant wheelchair accessible?
Yes, the restaurant offers outdoor seating and has wheelchair accessible entrances and restrooms.
Does Five Guys in Crystal Lake offer gluten-free options?
While some products contain gluten, you can order sandwiches without buns via wraps or bowls. Cross-contamination risk exists; please check their allergen information for details.
Where can I find other food options near Five Guys in Crystal Lake?
Nearby you can visit Potbelly Sandwich Shop for sandwiches, Starbucks and Panera Bread for coffee and bakery items, Jamba for smoothies, Arby's for sandwiches, Little Caesars for pizza, and Sushi U for sushi.
How can public transit help me find Five Guys in Crystal Lake?
While specific transit stations aren't listed, you can use nearby landmarks like Panera Bread or Starbucks to help locate Five Guys at 6000 Northwest Highway.
What other services and shops can I visit near Five Guys?
Nearby you can access services like Chase Bank for financial needs, Sprint Store for mobile accessories, and spa services at LT’s Nails & Spa or KT Nails and Spa.