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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(139 reviews)

Business Details

(815) 455-8151
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Crystal Lake, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
290 N IL Route 31, Crystal Lake, IL
60012, United States

Hours

Reviews

3.4
139 reviews
5 stars
56
4 stars
27
3 stars
11
2 stars
5
1 star
40
  • MS
    M. Sefo
    Feb 17, 2026
    1.0
    Terrible service, they never have any donuts. Pretty much all the Dunkin' Donuts are like this. But this one is terrible. Donuts are old and crusty. Never fresh. The people working there are nasty.
  • JB
    James Blandi
    Feb 9, 2026
    1.0
    I ordered three raised chocolate, iced donuts and a hot coffee. What you all call chocolate sprinkled. The donuts were at at least at least a day if not 2. The absolute worst done it I’ve ever had!
  • NS
    Norman Salim
    Jan 24, 2026
    1.0
    I ordered the hot chocolate. When I opened the lid it was just water and all the powder was solid on the bottom and I had to stir it myself. I called to ask about it and they said the machine was broken. If the machine was broken then you shouldn’t have served it, you should’ve told me so I wouldn’t have to order it. I know it’s not the staff and server’s fault but it’s the managements fault for not repairing it and now the young workers have to face the customers and they get blamed for it.
  • TT
    Theresa
    Jan 7, 2026
    4.0
    This place is always super busy in the morning, but they do a great job keeping the pace!! They've always been friendly as well!!
  • GB
    Good ole country boy
    Dec 29, 2025
    1.0
    I ordered a large coffee and when I told the kid behind the counter that I ordered a large I was completely ignored I’d go back to get my refund but I already know Dunkin won’t do anything about it and tell me to just email them which I won’t just fair warning people who go to this place to go elsewhere

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