Brand Certified
Dunkin'
3.7(443 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
4817 Northwest Hwy, Crystal Lake, IL
60014, United States
Certified by Dunkin' • Mar 01, 2026
(815) 477-4817
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Crystal Lake, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
443 reviews
5 stars
217
4 stars
77
3 stars
38
2 stars
27
1 star
84
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Service Speed
Customers frequently mentioned slow service, especially during busy hours, with long wait times reported.
Staff Attitude
Feedback on staff was mixed; while some praised friendly service, others noted rudeness and inattentiveness.
Product Quality
Several reviews highlighted inconsistent food and drink quality, with complaints about cold items and poorly made drinks.
Drive-Thru Experience
The drive-thru was often criticized for being slow and chaotic, with some customers preferring to avoid it altogether.
- TFToby Fredrick2 days ago3.0Not everyone is a regular at these locations. There was no one else there. We were looking at all the deals and speciality items on the menu. Every question we asked seemed to be an aggravation. Needs a good cleaning.
- XRximena renteriaFeb 9, 20261.0I got a medium iced matcha from this location and It’s so annoying getting any drinks and it being half way filled ….. the whole top half is all foam from the drink. I’m not paying $6 for a portion of the drink , I want my drink filled to the top if i’m paying for it . Would not recommend!
- APadam pacyniakJan 3, 20261.0I know dunkin isn't the best with there sandwiches, I've had slightly burnd, cold, messed up orders, and missing items but not once have I ever had a cold AND wet sandwich that throw me for a loop, I sure as hell am never coming back to this one again, I will definitely be taking a 20-30min detour to go to a different one
- RKRyan KennedyDec 3, 20255.0Great service and great iced coffee 💯
- JTJohn TalmoOct 3, 20255.0The fastest service I've ever had
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Crystal Lake, IL?
Dunkin' in Crystal Lake is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers delivery services but does not provide curbside pickup.
Can I order food and drinks ahead of time at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app or their online ordering system for a fast grab-and-go experience.
What kind of food and beverages can I expect at this Dunkin'?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal beverages like the Cookie Butter Cloud Latte and Peppermint Mocha.
Where is this Dunkin' located?
This Dunkin' is located at 4817 Northwest Hwy, Crystal Lake, IL 60014, United States.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' offers a drive-thru service for convenient ordering.
Are there any nearby places to visit after grabbing a coffee at Dunkin'?
Yes, nearby you can visit the Crystal Lake Dunkin'/Baskin Robbins shopping and lake area or enjoy a treat at Baskin-Robbins ice cream shop.
If I'm visiting Dunkin', are there convenient options for filling up my car nearby?
Yes, the Shell gas station and convenience store are located nearby for refueling your vehicle.
Are there other dining options close to this Dunkin' in Crystal Lake?
Yes, nearby dining includes Chick-fil-A for fast food chicken, The Village Squire Restaurants offering American cuisine, and Noodles & Company for Asian dishes.
What amenities does this Dunkin' location offer regarding payment and Wi-Fi?
Dunkin' accepts both debit and credit cards and offers free Wi-Fi to customers.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website