Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Crystal Lake, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
441 reviews
5 stars
217
4 stars
77
3 stars
37
2 stars
27
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, especially during busy hours, and issues with order accuracy.
Product Quality
Several reviews mentioned inconsistent food quality, including cold items and incorrect orders.
Staff Attitude
While some customers praised friendly staff, others experienced rude service and inattentiveness.
Drive-Thru Experience
The drive-thru was frequently noted as being slow and problematic, with long wait times and order mix-ups.
Coffee Quality
Despite the issues, many customers still enjoyed the coffee, highlighting it as a consistent positive aspect.
- APadam pacyniakJan 3, 20261.0I know dunkin isn't the best with there sandwiches, I've had slightly burnd, cold, messed up orders, and missing items but not once have I ever had a cold AND wet sandwich that throw me for a loop, I sure as hell am never coming back to this one again, I will definitely be taking a 20-30min detour to go to a different one
- RKRyan KennedyDec 3, 20255.0Great service and great iced coffee 💯
- JTJohn TalmoOct 3, 20255.0The fastest service I've ever had
- THT HawkSep 25, 20251.0If you walk into this place before 11 AM, you will be ignored. Drive-through is the only way to get service here there’s even a sign saying use the kiosk. The workers will look at you several times and until you say excuse me, can I please get some help then they’ll tell you one minute and then your order will still take 10 minutes. Use the drive-through.
- BFBrian FrankeAug 18, 20252.0I asked multiple times for my hash browns to be crispy and they are not crispy. Also, did someone kick my sandwich into the bag?
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Crystal Lake, IL?
Dunkin' in Crystal Lake is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers delivery services but does not provide curbside pickup.
Can I order food and drinks ahead of time at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app or their online ordering system for a fast grab-and-go experience.
What kind of food and beverages can I expect at this Dunkin'?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal beverages like the Cookie Butter Cloud Latte and Peppermint Mocha.
Where is this Dunkin' located?
This Dunkin' is located at 4817 Northwest Hwy, Crystal Lake, IL 60014, United States.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' offers a drive-thru service for convenient ordering.
Are there any nearby places to visit after grabbing a coffee at Dunkin'?
Yes, nearby you can visit the Crystal Lake Dunkin'/Baskin Robbins shopping and lake area or enjoy a treat at Baskin-Robbins ice cream shop.
If I'm visiting Dunkin', are there convenient options for filling up my car nearby?
Yes, the Shell gas station and convenience store are located nearby for refueling your vehicle.
Are there other dining options close to this Dunkin' in Crystal Lake?
Yes, nearby dining includes Chick-fil-A for fast food chicken, The Village Squire Restaurants offering American cuisine, and Noodles & Company for Asian dishes.
What amenities does this Dunkin' location offer regarding payment and Wi-Fi?
Dunkin' accepts both debit and credit cards and offers free Wi-Fi to customers.