Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Crystal Lake, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
438 reviews
5 stars
216
4 stars
77
3 stars
37
2 stars
27
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during busy hours, with long wait times in both drive-thru and indoor service.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.
Staff Attitude
Feedback varied on staff friendliness; while some praised the service, others reported rude or inattentive behavior from employees.
Food Quality
Several customers expressed disappointment with the quality of food items, noting cold or improperly prepared items.
Drive-Thru Experience
The drive-thru was often mentioned as a point of frustration due to long lines and prioritization of mobile orders over in-person customers.
- JTJohn TalmoOct 3, 20255.0The fastest service I've ever had
- THT HawkSep 25, 20251.0If you walk into this place before 11 AM, you will be ignored. Drive-through is the only way to get service here there’s even a sign saying use the kiosk. The workers will look at you several times and until you say excuse me, can I please get some help then they’ll tell you one minute and then your order will still take 10 minutes. Use the drive-through.
- BFBrian FrankeAug 18, 20252.0I asked multiple times for my hash browns to be crispy and they are not crispy. Also, did someone kick my sandwich into the bag?
- YHYee HawJul 26, 20255.0Very nice girls and yummy items
- LSlittle slowJun 15, 20251.0we went in placed a simple order and paid. they made us wait 15 minutes before asking "are you waiting for something?" WE DIDNT EVEN GET OUR FOOD! indoor service is terrible they only care about the drive thru or mobile orders
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Crystal Lake, IL?
Dunkin' in Crystal Lake is open daily from 5:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers delivery services but does not provide curbside pickup.
Can I order food and drinks ahead of time at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app or their online ordering system for a fast grab-and-go experience.
What kind of food and beverages can I expect at this Dunkin'?
Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and seasonal beverages like the Cookie Butter Cloud Latte and Peppermint Mocha.
Where is this Dunkin' located?
This Dunkin' is located at 4817 Northwest Hwy, Crystal Lake, IL 60014, United States.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' offers a drive-thru service for convenient ordering.
Are there any nearby places to visit after grabbing a coffee at Dunkin'?
Yes, nearby you can visit the Crystal Lake Dunkin'/Baskin Robbins shopping and lake area or enjoy a treat at Baskin-Robbins ice cream shop.
If I'm visiting Dunkin', are there convenient options for filling up my car nearby?
Yes, the Shell gas station and convenience store are located nearby for refueling your vehicle.
Are there other dining options close to this Dunkin' in Crystal Lake?
Yes, nearby dining includes Chick-fil-A for fast food chicken, The Village Squire Restaurants offering American cuisine, and Noodles & Company for Asian dishes.
What amenities does this Dunkin' location offer regarding payment and Wi-Fi?
Dunkin' accepts both debit and credit cards and offers free Wi-Fi to customers.