Burger King

3.3
613 reviews
Burger with fries and coca-cola

About

RestaurantFast Food Restaurant
There's a Burger King® restaurant near you at 250 Virginia Ave. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Crystal Lake, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Drive-throughAvailable

Location

Burger King
250 Virginia Ave, Crystal Lake, IL
60014, United States

Hours

Reviews

3.3
613 reviews
5 stars
226
4 stars
96
3 stars
73
2 stars
48
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and dismissive.

Food Quality

Several customers complained about receiving cold or incorrect food, while others praised the freshness and taste of their meals.

Cleanliness

The restaurant's cleanliness is noted positively by some, but others reported dirty tables and unsanitary conditions.

Order Accuracy

Many reviews highlight issues with incorrect orders and missing items, leading to customer dissatisfaction.

Management

There are mentions of improved management and service in recent visits, but also complaints about poor management and staff behavior.
  • RB
    Randal Baugh
    Nov 14, 2025
    1.0
    Missing half my order from mobile pickup. Not that difficult to read and confirm orders. Bad management
  • MC
    Mariah Carbajal
    Nov 14, 2025
    3.0
    I was very disappointed at this location and the workers who were working a few days ago. I came to this location later in the day. Me and my boyfriend just wanted a snack to snack on so we got their jalapeño cheddar bites. They say they had to make more that if we can pull up to the side and wait we waited 10 minutes for A 20 piece 10 in each bag. We didn’t mind because they would be Fresh so we thought the first bag was fine. My boyfriend had an all his I was letting mine cool down because I thought they were fresh. When I went to get take a bite, they were hard as can be uneditable. I was very upset because why was I told that they were gonna be fresh and waited 10 minutes for a 20 piece of jalapeño bites. If they had touched a single one of the old ones They would tell that it was an edible and hard and they should’ve thrown those away but instead, they served it too me. . I work at a deli even I know that Something has been sitting there too long to throw it out and make fresh ones..
  • JF
    jay ferg
    Oct 27, 2025
    5.0
    I was there Friday night on the 24th to be exact. Jessica took my order in drive thru and she was so helpful. I then pulled up to the window and she was so full of life and happy. She asked my kids if they wanted a crown and that put the biggest smiles on their faces. I will be coming back and I hope she is there to greet me again.
  • RC
    Restaurant Critic
    Oct 27, 2025
    1.0
    Tried ordering the Halloween Sunday today, 10/26/2025, and the guy tells me they are out of all the ingredients and aren’t selling them anymore. I’m sure that’s the case, more than a week before Halloween. If this was a mega popular item sure, but it’s not. Lazy employees not working until the end of their shift. I WILL NEVER FORGIVE THIS ESTABLISHMENT!
  • JM
    Joshua Milliman
    Oct 20, 2025
    1.0
    I was just there a little while ago, I went in the drive thru the girl taking the order was really loud and kind of slurring her words. I get to the window and it’s the same loud girl with green hair and piercings on her face. She gives me my food and I got hit with the scent of beer! I get to my job because I was on my lunch break we only get 30 min and come to find out I didn’t get at all what I ordered! I didn’t have enough time to come back I just ended up throwing it away and got something from the vending machine. Not a pleasant experience, $20 wasted. I’ll be going elsewhere next time.

Frequently Asked Questions About Burger King

Where is Burger King in Crystal Lake, IL located?

Burger King is located at 250 Virginia Ave, Crystal Lake, IL 60014.

What are the opening hours of Burger King's drive-through in Crystal Lake?

The drive-through is open from 6:00 AM to midnight Monday through Thursday, until 4:30 AM on Friday, 24 hours on Saturday, and from 3:30 AM to midnight on Sunday.