Location.com logo
Brand Certified

Burger King

3.2
(626 reviews)

Business Details

(815) 459-2976
https://burgerking.com/

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 250 Virginia Avenue. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in CRYSTAL LAKE, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
250 Virginia Avenue, CRYSTAL LAKE, IL
60014-0000, United States

Hours

Reviews

3.2
626 reviews
5 stars
228
4 stars
99
3 stars
73
2 stars
50
1 star
176

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.

Customer Service

Service quality varied significantly; some staff were praised for friendliness, while others were criticized for rudeness and poor management.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some reviews highlighting a clean environment while others noted dirty conditions.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating a recurring issue with order fulfillment.
  • AS
    Anthony Siino
    5 days ago
    1.0
    Ordered 3 for 7, the burgers tasted funky and cold, the chicken sandwich came ice cold and in 3 pieces?? There was no one in the drive thru and maybe a few people inside. I understand it's only 7 dollars but it was absolutely garbage! This Burger King is a complete failure! I've lived in Crystal Lake for over 10 years and hate going to this Burger King, it's garbage, they should close this one down, Lake in the Hills is a much better location.
  • MF
    Megan fry
    Feb 22, 2026
    1.0
    This was Friday the 20th February Girl that works there I think a manager her name was Melana or Melony?? Anyways super rude Burger King you should be ashamed she is verbally abusive to her employees and customers as well, I understand the job can be stressful but I overheard her call a gentleman working with her a stupid slow idiot then she was laughing about the Spanish person in front of me in line after he left to get his drink mocking his Spanish. Disappointed and disgusted to say the least. Food was gross anyways mozzarella sticks are stale and the chicken sandwich was soggy
  • JB
    Jacob Buckley
    Feb 6, 2026
    5.0
    McDonalds was in the Epstein files
  • JL
    Justin Litteau
    Jan 30, 2026
    1.0
    Paid for 3 large hash browns and received three half hash browns with nothing at the bottom of the bag. Not cooked all the way either. Pictured here is $9 worth of soggy hash browns. Ridiculous!!
  • BC
    Ben Cleveland
    Jan 24, 2026
    1.0
    Never going back. First they made me sit at the order speaker for about 7 minutes. I ordered 3 whoppers, all with bacon and cheese no pickles. I got handed to me, the 3 whoppers, no bacon, no cheese, with pickles on them. Completely the opposite.

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator

Brand Certified Facts from Burger King

This information is certified by Burger King and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: