Burger King

3.3
620 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 250 Virginia Avenue. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in CRYSTAL LAKE, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
250 Virginia Avenue, CRYSTAL LAKE, IL
60014-0000, United States

Hours

Reviews

3.3
620 reviews
5 stars
228
4 stars
98
3 stars
73
2 stars
50
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor communication.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or incorrect orders, but some customers enjoyed fresh and hot meals.

Cleanliness

The cleanliness of the restaurant is a concern, with some reviews highlighting dirty conditions and others noting a clean environment.

Management Issues

There are complaints about poor management and staffing, leading to slow service and disorganization.
  • D3
    Dark n light matter 36279
    4 days ago
    5.0
    Excellent
  • WF
    William Fraser
    5 days ago
    2.0
    False advertising!!! I ordered my son the crabby patty meal for his birthday and they had no milkshake, or the cake. No nuggets just the burger and fries and the food was cold. $12 for basically just a burger drink and fries. Never going back here for another Burger King they always screw up my order. When I don’t order more than a coffee.
  • IB
    Ingrid Bostrom
    Dec 30, 2025
    1.0
    Had an urge for a Whopper Jr last Friday. No receipt was given but order was 101. She asked if I wanted cheese and I said no. Got the order but when I got home, the item was a plain patty on a bun, no sauce, no tomato, no lettuce, no onion-just a plain patty.
  • FF
    Fraxie
    Dec 8, 2025
    2.0
    first the cook was eating in the kitchen just reaching his bare hands into stuff and eating it and then 2 lady’s were talking trash about the customers. this occurred on monday december 8th Service was very poor, would not recommend.
  • CC
    Conor Cook
    Dec 7, 2025
    4.0
    I came here on Friday, November 28, 2025 while I was in that part of Crystal Lake and it was really positive for my first time there. It was a slow lunch time on Black Friday and the employees were really positive and nice. You could tell how happy they were when the regulars arrived periodically. The food was good and I was even given a free coupon by one of their regulars which was sweet. (Written 12-6-25)

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator