Buffalo Wild Wings

3.7
1186 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
5755 Northwest Highway, Crystal Lake, IL
60014, United States

Hours

Reviews

3.7
1,186 reviews
5 stars
497
4 stars
285
3 stars
128
2 stars
87
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow and inattentive service, with many mentioning long waits for food and drinks.

Food Quality

Several reviews highlighted issues with food quality, including cold wings, incorrect orders, and inconsistent portion sizes.

Positive Staff Experiences

Some staff members, particularly servers like Jack, Abbey, and Liz, received praise for their attentive and friendly service.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to food quality and portion sizes, feeling that the value was lacking.

Atmosphere

While some enjoyed the lively sports atmosphere, others noted that the restaurant often felt empty and lacked a welcoming vibe.
  • JJ
    Jorge Julio
    2 days ago
    1.0
    Waited like 5-8 mins for someone to even come up to ask if I was picking up an order. Then you got employees smoking right at the front door!
  • MP
    Michael Powell
    Nov 10, 2025
    5.0
    Excellent food. Much improved from years ago! Highly recommend!
  • JS
    Jake Schuldt
    Nov 5, 2025
    5.0
    We've had really good with our BDubs locations the last few visits. Bartenders are very attentive, food is quick and fresh, and there's always a few specials or variety of new seasonal beers and drinks. The plethora of sports on is an obvious plus too.
  • JD
    Jeremy Dykstra
    Nov 1, 2025
    5.0
    Love the bogo deals for wings on Tuesday and thursdays
  • JC
    Jack Crandall
    Oct 11, 2025
    1.0
    Empty restaurant, hostess sat us down 15 minutes after waiting. Our waiter, (Christy) waited another 20 minutes before giving us menus and giving us drinks. And our food took 30 minutes before coming out and IT WAS ALL COLD! Our waiter was horrible and avoided eye contact, dropping cups and utensils at our table and mixed up most of our orders. We also asked for drinks 3 times over the entire meal and never got them.

Frequently Asked Questions About Buffalo Wild Wings

What type of food is Buffalo Wild Wings known for in Crystal Lake, IL?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings available with 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Crystal Lake?

The restaurant is open Monday through Thursday and Sunday from 11:00 AM to midnight, and on Friday and Saturday from 11:00 AM to 1:00 AM.