Order Accuracy
Many customers reported issues with missing items or incorrect orders, leading to frustration.
Service Quality
While some reviews praised friendly and quick service, others highlighted rudeness and inattentiveness from staff.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some praising it while others reported unsanitary conditions.
Menu Changes
Customers expressed disappointment over the removal of popular items like potato cakes, affecting their willingness to return.