Arby's

Reviews

• SF

  Sandra Fiene

  3 days ago
  1.0
  3:48pm no customers in the restaurant. No one at the driive thru. Standing at the counter and only one guy with head phones by the fries and looking at me. No other employees, no managers. One possible manager walking out to talk to someone. Terrible first impression. Walked out. Long time before I give them a second chance. I love the ham and cheese Oh well
• JG

  Jason Gomez

  Dec 30, 2025
  1.0
  Sat at drive thru to order for 7 minutes no one responded or willing to take order. Employees all just standing around looking out the window. Not the first time this location does not know how to take orders in their drive thru. Very disappointing.
• KC

  Kyle Crawley

  Dec 13, 2025
  1.0
  Every single time I ever order food from here something is missing. & not to mention the last 3 times I have ordered never got horsey or Arby’s sauce. Every SINGLE time. I am not the one to give businesses bad reviews because I also work in retail but I have given this place chance after chance and without fail have failed over and over. Avoid.
• TK

  T K

  Jun 15, 2023
  1.0
  First time trying Crystal Lake Arby’s and I can understand waiting and being understaffed..but dude handed me my food and leaned in my face aggressively saying Have a nice day Sir repeatedly. Taking anger out on me like I’m the one that forced you to apply here and continue employment. Find God.