Taco Bell

3.1
783 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 23210 Volbrecht Rd in Crete. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
23210 Volbrecht Rd, Crete, IL
60417, United States

Hours

Reviews

3.1
783 reviews
5 stars
253
4 stars
119
3 stars
102
2 stars
58
1 star
251

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of poor customer service and long wait times.

Food Quality

Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared meals.

Cleanliness

The establishment was often described as dirty, with complaints about unsanitary conditions and a lack of cleanliness in the dining area.

Order Accuracy

Many customers experienced missing items or incorrect orders, leading to frustration and disappointment.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of oversight, contributing to the overall negative experience.
  • CM
    chris moore
    4 days ago
    1.0
    This might be the worst Taco Bell in America! The customer service is next level bad
  • CC
    Cornfed CobaltSS
    Nov 15, 2025
    1.0
    45 dollar order they forget an item i drive all the way home no answer when i call the worst taco bell around here smh 👎
  • CM
    Chris Marchetti
    Nov 6, 2025
    1.0
    This is by far the worst Taco Bell I’ve ever been to. First off, walked in to order inside instead of the drive thru because I’ve had nothing but issues ordering here in the drive thru. Stood in there for almost 10 mins and nobody would come to the counter to take my order. Ended up going through the drive thru.. ordered a Crunchwrap supreme meal slightly modified nothing crazy. Get home take a bite and they literally took a tostada put lettuce and the extra toppings I asked for on it and just wrapped it in a tortilla. No meat nothing just lettuce and pico de gallo. The fact they took this much effort to purposely make my order wrong is crazy. Awful service, awful food, awful employees and overall awful location. If I could give zero stars I would.
  • DO
    Debra Olson
    Oct 28, 2025
    1.0
    I brought my kids here to eat and what surprise my kids received on a sauce packet..... how do I even explain this.... Im disappointed of the quality and care this establishment has.....
  • JN
    Jeff Nall
    Oct 19, 2025
    1.0
    DO NOT USE THE MOBILE APP--THEY WILL NOT GIVE YOU YOUR MONEY BACK IF THEY CAN'T FILL YOUR ORDER. I ordered through the mobile app and they were out of the burritos I ordered. No big deal. I asked for a refund for the missing items and they told me they wouldnt refund me the $16.00 for the missing burritos that I would have to contact their corporate office through the app. I tried and so far nothing. I guess Ill have to try calling the corporate office tomorrow. If I would have waited and ordered at the drive thru window none of this would have happened. Really a terrible way to treat a customer.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell located at 23210 Volbrecht Rd, Crete?

The drive-through is open daily from 7:00 AM to 3:00 AM.

Where is this Taco Bell located?

This Taco Bell is located at 23210 Volbrecht Rd, Crete, IL 60417, USA.