Taco Bell

3.1
787 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 23210 Volbrecht Rd in Crete. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
23210 Volbrecht Rd, Crete, IL
60417, United States

Hours

Reviews

3.1
787 reviews
5 stars
254
4 stars
119
3 stars
104
2 stars
59
1 star
251

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, poorly prepared, or incorrect orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and a lack of basic supplies.

Order Accuracy

Frequent complaints about missing items or incorrect orders were mentioned, indicating a lack of attention to detail.

Management Issues

Reviews suggest poor management practices, including understaffing and lack of oversight, contributing to overall dissatisfaction.
  • DC
    Danielle Crawford
    Dec 26, 2025
    1.0
    My Discovery Box was very disappointing. The cinnamon twists tasted strange, almost like old oil, and left a weird aftertaste. The Gordita shell was extremely hard—I couldn’t even eat it. On top of that, no sauce was included with my order. I’ve had this food before and it was never like this, so something has definitely changed. Whether it’s new staff or lack of attention, the quality has gone downhill. Please slow down and be more careful when preparing food—people deserve meals that are fresh and properly made.
  • BM
    Brian Mustradi
    Dec 13, 2025
    3.0
    Who is hiring these people? Pay them and take care of em! I never met an owner so afraid to salt the drive thru 🤘🏼🤘🏼🤘🏼🤘🏼🤘🏼🤘🏼🤘🏼🤘🏼
  • KF
    Ken Fields
    Dec 9, 2025
    3.0
    Food was cold
  • CM
    chris moore
    Nov 20, 2025
    1.0
    This might be the worst Taco Bell in America! The customer service is next level bad
  • CM
    Chris Marchetti
    Nov 6, 2025
    1.0
    This is by far the worst Taco Bell I’ve ever been to. First off, walked in to order inside instead of the drive thru because I’ve had nothing but issues ordering here in the drive thru. Stood in there for almost 10 mins and nobody would come to the counter to take my order. Ended up going through the drive thru.. ordered a Crunchwrap supreme meal slightly modified nothing crazy. Get home take a bite and they literally took a tostada put lettuce and the extra toppings I asked for on it and just wrapped it in a tortilla. No meat nothing just lettuce and pico de gallo. The fact they took this much effort to purposely make my order wrong is crazy. Awful service, awful food, awful employees and overall awful location. If I could give zero stars I would.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell located at 23210 Volbrecht Rd, Crete?

The drive-through is open daily from 7:00 AM to 3:00 AM.

Where is this Taco Bell located?

This Taco Bell is located at 23210 Volbrecht Rd, Crete, IL 60417, USA.