Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,606 reviews
5 stars
568
4 stars
380
3 stars
262
2 stars
132
1 star
264
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback varied widely, with some praising friendly staff while others reported rude service and poor communication.
Food Quality
Customers experienced inconsistent food quality, with complaints about cold meals and overcooked items.
Cleanliness
The restaurant was noted for being clean and well-maintained, although some customers mentioned unpleasant odors.
Service Speed
Several reviews highlighted slow service times, particularly during busy hours or when using the drive-thru.
- ADAngel DiazDec 29, 20251.0Ordered a mc chicken never knew I had to ask with lettuce and mayo they didn’t even add anything! And to top it off I ordered a 10 piece Chicken nugget meal and didn’t even get my sauce 🤦♂️ big L from micky Ds
- JNJazmine NelsonDec 18, 20251.0On 3 separate occasions they messed up my order. Missing an item one of those days, 2nd time they again forgot an item in the bag but this time we didn’t leave so we was able to get it. 3rd day missing an item AGAIN. I’m not sure if they are overwhelmed or not comprehending but it’s a super inconvenience.
- DDdesDec 10, 20255.0I love this McDonald’s better than any other McDonald’s this location tops them all! Service is always welcoming . They are very respectful and friendly. Mangement keep training your workers well ! You guys get all the stars from me!!!
- KPKiandra PierceDec 7, 20251.0The workers in there are very rude they don’t speak 🗣️ I feel this McDonald’s is very racist towards African Americans despite it being mostly Hispanics . I waited in line for about 10 min and I was ignored this is not the first time I experienced this I waited all this time just to get the wrong order food was cold and wasn’t fresh . I will be contacted corporate tomorrow.
- LFLorraine FergusonDec 5, 20253.0There’s nobody in the front employee a look you dead in the face and ignore you. I ordered two 6 piece happy meals w bbq sauce on top of a large grinch happy meal with bbq sauce and honey mustard only to receive 2 bbq sauce
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Crete, IL?
McDonald's in Crete, IL is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order food for delivery from McDonald's in Crete, IL?
Yes, McDonald's offers delivery with options including curbside pickup, same day delivery, and no-contact delivery.
What payment methods are accepted at McDonald's on Steger Rd?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a way to order McDonald's using a mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any fast food competitors near McDonald's on Steger Rd?
Yes, nearby fast food competitors include Burger King, Culver's, Taco Bell, Subway, Dairy Queen, and Hardy's Fish and Chicken.
What convenience stores or gas stations are near this McDonald's?
Nearby convenience stores and gas stations include Shell and Circle K, which can be useful for a quick stop before or after visiting McDonald's.
Are there any coffee shops near McDonald's for a different beverage option?
Yes, Starbucks is nearby for those looking for coffee, cafe beverages, or smoothie options.
What attractions or entertainment venues are close to McDonald's on Steger Rd?
Nearby entertainment options include Sophie’s Jackpot Slots, an adult entertainment casino, and Lacey’s Place, a bar with an arcade and amusement park.