Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,600 reviews
5 stars
566
4 stars
379
3 stars
261
2 stars
132
1 star
262
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with cold, poorly prepared food, including hard fries and incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Some customers appreciated the cleanliness of the dining area and restrooms, while others noted inconsistencies.
Speed of Service
While some customers experienced fast service, many complained about slow service and long wait times, especially in the drive-thru.
Positive Experiences
Despite the negative feedback, there were mentions of friendly staff and enjoyable meals, indicating some customers had positive experiences.
- MJMargaret Jones2 days ago5.0Very quick service and friendly service
- CSChris SheridanNov 7, 20251.0Got my order completely wrong. Ordered a sausage egg and cheese McMuffin. Opened my sandwich once home and it was a plain sausage biscuit. Dry and tasteless.
- BBBiggest BucksOct 30, 20251.0Terrible experience used to be one of my favorite locations I come through the drive thru and order everything cook to order apple pie,mc chicken,2 medium fries, n a frappe they told me that the apple pie would be a 10 min wait I said okay I was willing to wait for my food to be fresh 30 seconds after I pulled away from the mic to order I arrive at the window and my food is immediately handed to me after they told me about the wait because I wanted my food fresh I ask the woman is the food cook to order she says yes I pull into parking lot to check my food just to see it’s not go inside to tell them the workers tell me everything is cook to order when everything wasn’t
- RRRobinOct 24, 20251.0That was the most disgusting BigMac ever, McDonald's has a better standard then what you served it was a sloppy mess
- KDKate DoranOct 21, 20251.0terrible place. they don’t honor the app bc they let their employees use your codes. they’ll say it didn’t work but the app says it was taken. do not spend money here. manager knows what employees are doing but does not care. called corporate about this location and was sent a $30 gc because of this
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Crete, IL?
McDonald's in Crete, IL is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order food for delivery from McDonald's in Crete, IL?
Yes, McDonald's offers delivery with options including curbside pickup, same day delivery, and no-contact delivery.
What payment methods are accepted at McDonald's on Steger Rd?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a way to order McDonald's using a mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any fast food competitors near McDonald's on Steger Rd?
Yes, nearby fast food competitors include Burger King, Culver's, Taco Bell, Subway, Dairy Queen, and Hardy's Fish and Chicken.
What convenience stores or gas stations are near this McDonald's?
Nearby convenience stores and gas stations include Shell and Circle K, which can be useful for a quick stop before or after visiting McDonald's.
Are there any coffee shops near McDonald's for a different beverage option?
Yes, Starbucks is nearby for those looking for coffee, cafe beverages, or smoothie options.
What attractions or entertainment venues are close to McDonald's on Steger Rd?
Nearby entertainment options include Sophie’s Jackpot Slots, an adult entertainment casino, and Lacey’s Place, a bar with an arcade and amusement park.