Wingstop

3.7
555 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Crestwood S Cicero Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
13211 S Cicero Ave, Crestwood, IL
60445, United States

Hours

Reviews

3.7
555 reviews
5 stars
278
4 stars
84
3 stars
49
2 stars
26
1 star
118

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked wings, greasy items, and poor preparation hygiene.

Customer Service

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of responsiveness to complaints.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, leading to customer frustration.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, indicating that there are positive experiences at this location.
  • KM
    Korey Mcpherson
    Dec 22, 2025
    1.0
    I ordered bone in wings and after I paid they gonna say "we don't have bone in wings right now" mind you it's only 5pm so I just got a refund and left..how do you run out of wings in the middle of the day go here at your own risk I won't
  • EV
    Ernesto Victoriano
    Dec 20, 2025
    1.0
    The place was burning up fire department was in the scene wings taste like old burned oil wings disgusting never again in this place .
  • LC
    Luis Cruz
    Dec 3, 2025
    1.0
    Bad service
  • MG
    M G
    Nov 22, 2025
    1.0
    As soon as i opened the box, DISASTER! Several wings were undercooked, with parts that were still pink and soft. A few had black spots on the meat that looked nowhere near normal. And worst of all — some wings still had feather hairs attached to the skin, cooked right into the meat. Actual feather fibers that should have been removed long before it ever hit the fryer. How does chicken make it into a fryer without even being cleaned properly? That’s basic kitchen hygiene, and they couldn’t even get that right. This wasn’t a small mistake. This was disgusting, careless, unsafe food preparation that should never happen in any restaurant. If this location is letting wings go out like this, they seriously need a food safety inspection ASAP. I will never order from here again, and I strongly suggest anyone else double-check their food before taking a single bite. Wingstop, get your act together — this is beyond unacceptable.
  • LL
    Lady Leo
    Nov 21, 2025
    4.0
    My 16-year-old loves to eat at this restaurant. Their food seems pretty fresh. She always wants their food. I’m pretty sure that it’s good and plus they have great deals.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.