Brand Certified
McDonald's
3.7(1174 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
13630 S Cicero Ave, Crestwood, IL
60418, United States
Certified by McDonald's • Mar 01, 2026
(708) 371-0650
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,174 reviews
5 stars
487
4 stars
254
3 stars
173
2 stars
76
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold food, incorrect items, and unsatisfactory preparation.
Cleanliness Concerns
Several customers noted cleanliness issues, including dirty tables, bathrooms, and overall restaurant conditions.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and quick food preparation during their visits.
- DVDeb Venhuizen1 day ago2.0Ordered an egg mc muffin and my muffin was BURNT all the way around the edge.
- MMMary MayberryFeb 19, 20265.0Wonderful restaurant friendly staff. Amazing people
- RBRose BlueJan 1, 20261.0We had gotten our food but it was not so good at all. The fries were very dried up and the Crispy chickens we had was weird. The buns were burned everywhere and it looked dry too with basically nothing in it. It took about 20 minutes to make a Ice mocha and when they had brought out it was so dark it wasn't even ice mocha. They brought it out again but it was basically the same drink I'm guessing. A few cars passed us waiting too long as well. I'm assuming someone in the kitchen just don't know how to cook or care enough to cook properly.
- SOSilas OkeDec 24, 20251.0Horrible service ignored me then made me pull up to the window and roasted me! The worker also railed me im so mad I could file a lawsuit!!!!
- AOAlex OceguedaDec 15, 20255.0Love the food here always fresh and delicious…. Especially the Big Mac
Frequently Asked Questions About McDonald's
What are the delivery hours for this McDonald's location?
Delivery is available Monday through Thursday from 4:30 AM to 11:00 PM, Friday from 4:30 AM to midnight, Saturday from 5:00 AM to midnight, and Sunday from 5:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's?
The drive-through is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday and Saturday from 5:00 AM to midnight, and Sunday from 5:00 AM to 11:00 PM.
What pickup and delivery services does this McDonald's offer?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Where is this McDonald's located?
This McDonald's is located at 13630 S Cicero Ave, Crestwood, IL 60418, USA.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's has a drive-thru available for customers.
How can I order food from this McDonald's online?
You can order online via their delivery URL: https://mcdonalds.order.online/business/-5579 or through the McDonald's App available on iOS and Android.
Are there any other McDonald's restaurants nearby?
Yes, there are other McDonald's locations nearby that also serve fast food and burgers.
What nearby food options are available around this McDonald's?
Nearby food options include Nonna's Pizza (Italian restaurant), Trugurt (frozen yoghurt and ice cream shop), Mo's Chinese Kitchen, El Gallo Tapatio II (Mexican restaurant), Dunkin', Harold's Chicken Shack, Pepe's Mexican Restaurant, and Louisiana Fried Chicken.
Are there any nearby services or stores near this McDonald's that could be useful to customers?
Yes, nearby are Shop Mart (convenience store), LibertyX Bitcoin ATM, Bitcoin Depot, T-Mobile and Sprint Store (mobile phone stores), and Enterprise Rent-A-Car for car rentals.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website